Jerky Page Change

[Bill Lane]

Hi All:

I'm not really sure when it started, either with IE 5.5 or IE 6.0.

The screen jumps/jerks when changing pages.

It don't do it on all page changes, for example, if I leave my home page at AT&T, and go to Google web search, it jerks, but once I'm at Google all the page changes are smooth.

I've seen this on two different computers so far running IE 6.0.

Is this normal? if so I can live with it, if not what's the fix?

Your input will be very much appreciated, and thanks ahead of time,

Bill Lane

[GaryRouth]

Hi Bill

For the last few minutes, I've been switching as many different webpages and sites as fast as I can, trying to get it to jerk. Tried running some Media Player, then some Real One player, then some telnet . . . in the background to see if I could make it jump around. Looks like your screen is more talented than mine. No dancing yet.

We run IE 6 on most of the PCs here at the lab, but I haven't heard of any screen complaints yet. We mostly run Win2000 and Win98 2nd Ed. - Are you running WinMe on the computer with the funky screen action? (Some posts here on the forum mention trouble with IE6 and WinME - although I installed it on two WinME boxes for folks who work here at the lab, and didn't notice anything strange).

Possiblilites:
1) Software crankiness: might be some program's toes it's stepping on - you could try the IE 6 Service Pack 1, it's got some bug fixes aboard.
2) Background activity - putting sudden loads on a system with limited throughput (older video card, memory, cpu - modem connection) - Pop-up adds associated with the webpages you're visiting can do this, Messenging programs, and various Ad-ware and "spy-ware" - you could try a programs like AdAware, The Cleaner, and maybe a Pop-up killer. And perhaps check if you have a lot of background processes running that don't need to be (like StartCenter, AOL tray, file-sharing programs, etc) - you can limit these. If you press CTRL-ALT-DEL the tasklist will pop up and show you what's running. If you're not sure who those rascals are, you can check the startup list at: http://www.pacs-portal.co.uk/startup...artup_full.htm On that same page are links to the ad-and-spy-ware removal programs. There's also good info on the pacs-portal homepage about where things start from in your computer, and how to trim the list: http://www.pacs-portal.co.uk/startup_index.htm
3) DirectX wierdness. Did you change your version of DirectX lately by any chance? (Sometimes installing a new game will bring a newer version along with it). If so, sometimes a newer video driver will help things get along better.
4) ? maybe someone will have an nice, simple fix for us that's easier than these!
_____
So if you are reading this & have had the same symptoms, did you fix it - and how?
_____
(kind of a forum paging service there)

Best of luck
. . . Gary

[one more guess: do you run the program KaZaa?]

[Bill Lane]

Hi GaryRouth:

I'm running Win98 with all the latest Window's updates on my main computer, Pentium 400MHz MMX, 393Mb Ram, IE 6.0.

I wouldn't even have mentioned this, but I just installed a 20Gb Maxtor in another computer, clean install with Win98 with all the latest Windows updates. It's a 200MHz MMX, 32Mb Ram, IE 6.0

No added software except I did run the built-in AT&T program to hook up to the internet using my account.

Not even an Anti-Virus program installed yet.

And when I saw that it had the same jerky page change, I thought maybe I should ask if anyone else has experienced this.

The new computer only has Explorer, Systray, and Ptsnoop running.

And in Add/Remove Programs Properties...
AT&T Worldnet Setup 2.0
Microsoft Internet Explorer 6 SP1 and Internet Tools
Microsoft Outlook Express 6
Microsoft Windows Critical Update Notification
Microsoft Windows Media Player 6.4
NVIDIA Windows 95/98/ME Display Drivers

In Device Manager, no problems

All Security settings left at default.

Swap File was moved to E:/, but still on the same hard drive.

Display Properties set to High Color (16 bit), 800 x 600, Hardware acceleration set to Full.

Anyway I was just curious if anybody else was experiencing this.

I can live with it if there's no cure.

Thanks for all your help, really appreciate it !!!

Bill Lane

[Iman74]

I would definetly try Gary's suggestion of getting the latest drivers for the video card.

[Bill Lane]

Hi Iman74:

I have the latest video drivers for the TNT-2 M64 PCI 32MB, I went to Nvidia's site, and downloaded the 41.09_win9x.exe.

Installation went well after a lot of help from glc, and other's on this forum :-)

Also my STB has the latest drivers on my main computer.

Thanks,

Bill Lane

P.S. I forgot to mention that I have two separate phone lines, one computer on one line, and the other on the other line.

[GaryRouth]

Hi again

Do you know whether the IE6 that you have includes the files from the latest Service Pack? Theoretically, it couldn't hurt.

And you could temporarily turn off the Windows Update Automatic Notification (which connect to MS in the background and checks for updates, bug and security fixes), just to see if the jerkiness is connected to that or not. Probably not, since that would only run for a short while when you first start the computer or connect to the Internet.

Do those phone lines have the same phone number? If so, do they run from different wall jacks? Or does the line from the wall jack have a splitter (like a Y connector) = with one line going to one computer, and the other line to the other computer?

If both are running from a splitter, try disconnecting one of them (running with just one line plugged in), and see if the jerkiness goes away. Some WinModems (also called "software modems") don't get along very well if they have to share a line (it's probably noisier that way). For example, I have a Lucent that when it has the line to itself connects and runs very nicely at 52K, but when it's on a splitter, it drops to 26k and runs horrible. My hardware modems couldn't care less & run fine regardless.

Best of luck
. . . Gary

[reboot]

It's not IE, 5 or 6.
It's not video drivers.
It's the $5 PCtel chipset winmodem you have in the computer, and/or it's driver version.
How do I know you have a PCTel? Because they are the only ones that need PTSnoop (a port snooper) to decide which com port to use when it connects, EVERY time, which is why the software must be running.
Almost any other modem would work better.

[Bill Lane]

Hi Gary & reboot:

The phone lines are separate lines, and numbers.

PTSnoop in only on the second computer (PCTel), my main computer is using a 56K Internal (Cirrus Chip), I'm going to change both modems :-).

I have the latest service pack for IE6 on both computers.

I don't know how to turn off Windows Update Notification :-(

Thanks,

Bill Lane

[reboot]

Remember above when I said, "Almost any other modem..."
Not included in the "almost", is the Cirrus Logic/Ambient bunch.
Those are two of the worst, most agravating, ultra-high latentcy, poor ping, drop-a-connection, can't retrain modems ever built.

To turn off Updates, right click My Computer, select Properties, Automatic updates tab. Turn it all off.

[Bill Lane]

Thanks reboot:

I've got a Diamond Supra Model SUP2720 that I'm going to put in my main computer, and I'll get another for the other computer.

I'll go turn off the Updates, and see what happens.

Thanks,

Bill Lane

[GaryRouth]

Hi again all

Should be interesting to see if the Diamond fixes things up. In case you've lost the manuals/drivers, here's a link to those over at SonicBlue (the S3 folks have owned Diamond for a few years now):
http://www.modem-help.co.uk/mfc/sonic.html#SUP2720

That's an ISA modem with jumpers (which is why I'm thinking you'll want to check the manual first). Looks like a Rockwell chip on the board. (Has a controller = a "hardware" modem).
_____
And don't worry if you don't see the "Automatic Updates" tab in your System Properties: WinXP has this, but not Win98. You'd go to Add/Remove Programs to uninstall "Microsoft Windows Critical Update Notification" - if you want to. It's probably unnecessary to remove it, since it's not as intrusive in Win98 as it is in Win2k and WinXP (where it will start automatically downloading and installing if you set it up that way) - in Win98 it just checks for updates, and then pops up a dialog box asking if you want to go get the updates or not.

Best of Luck, and Happy Holidays.
. . . Gary

[p.s. reboot -I'm still laughing at the divinity dividing by zero line - maybe you should drop Steven Hawking an email of it]

[reboot]

The 2720 is one of (if not the best) internal modem's ever built.
It is indeed a Rockwell/Conexant chipset, the ACFII.
Check any of the BBS's on the gaming sites, and they'll all agree that this is the modem of choice. There are a couple of USR models that qualify, but they're twice the price.
Sorry about the Updates snafu, I was assuming WinXP. Gary has it right for 98.

p.s. That's where I got the quote originally. He's the one

[Bill Lane]

Hi Gary & reboot:

I found the Updates and unchecked it, no change, so I'll go back and check it.

Thanks Gary for the link for the modem manuals/drivers.

I'll see if I can install the modem this week,

Bill Lane