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TheJackal · 12-13-2002, 09:54 PM

Okay, heres my problem: My computer won't let me open any file folders or the "My Computer" icon on my desktop. When I click on them I get the little message box that says, "Internet Explorer has performed an illegal operation and will be shut down."

I can access Internet Explorer and all of the shortcuts on my desktop, however the My Computer icon, the Network Neighborhood icon, and any folders, as well as the recycle bin, when double clicked return the error message.

I've checked for viruses and there aren't any. I have also restarted the machine into safe mode to see if I could get access to any of those folders, and I am still unable.

Anyone got any advise on how to fix this?

Nuclear Krusader · 12-13-2002, 11:13 PM

Hmm, looks very similar to an IRQ problem I've seen before.

What are your system specs?

Pulse Win Key+Break and click on the Device Manager tab. See if there are yellow circles there and post back.

TheJackal · 12-14-2002, 01:42 AM

My system specs are:

Intel Celeron 600mhz CPU
192mb Ram
13.9gig HDD
32mb Video
8x4x32x CDRW
NIC
Onboard Sound

And when i go to device manager there are no yellow circles.

Nuclear Krusader · 12-14-2002, 01:56 AM

Hmm. What mobo?

But since you stated that there are no yellow circles, I don't think is an IRQ related prob.

Can you post the entire message windows gives when Explorer causes a GPF? I'm interested in the part that goes after the "...will be shut down" part.

TheJackal · 12-14-2002, 02:03 AM

Mobo, I don't know what kind of Mobo is inside of it. Its a Packard Bell that I purchased at Radio shack a couple of years back. As for the error message I have attached a picture of it to this message.

Nuclear Krusader · 12-14-2002, 02:11 AM

The problem is with a DLL.

Ok, go to Start > Run

Type msconfig and click on the Startup tab to see the programs that are loading when win starts.

How many of them are there? Which ones are they?

TheJackal · 12-14-2002, 02:22 AM

Okie Dokie... There are 22 of them. They are:

MSMSGS
ScanRegistry
TaskMonitor
SystemTray
LoadPowerProfile
EM_EXEC
Multimedia Keyboard
LexmarkPrinTray
LoadQM
NAV Agent
Quick Time Task
ETraffic
Xupiter Startup
TkBellExe
Download Accelerator
XupiterCfgLoader
LoadPowerProfile
Scheduling Agent
Mass Storage Check Registry
LicCtrl
Adobe Gamma Loader.exe

Nuclear Krusader · 12-14-2002, 02:28 AM

What is Xupiter?

You will need to uncheck them one by one until you find the culprit. When Explorer stosp crashing, that is.

You can start unchecking LoadPoerProfile. It's not the culprit but it also does nothing, so why having it loading into memory?

TheJackal · 12-14-2002, 02:29 AM

Do I have to restart each time I uncheck one?

TheJackal · 12-14-2002, 02:35 AM

Well, LoadPowerProfile was the culprit. I unchecked one of the two instances where it loads and my system works fine. Thanks for all your help.

Nuclear Krusader · 12-14-2002, 02:39 AM

Great!

PS: It's the first time I know that blasted Power Profile causes problems!

ZANEY123 · 12-14-2002, 09:31 AM

xputier is a toolbar gone wrong.....read through this

http://www.spywareinfo.com/newslette...2.html#xupiter

i would get rid of that to...here is the unistaller

http://www.xupiter.com/uninstall/

and also can read through byte's info page,go down to section on ad-aware

byte's info page

Zaney123

TheJackal · 12-14-2002, 03:21 PM

Thanks... I was wondering how to get rid of Xupiter. It sure is an annoying program.

Rick Hall · 12-15-2002, 04:29 AM

I do not beleive that LoadPowerProfile is the culprit since there are SUPPOSED to be 2 instances of this running.

TheJackal · 12-15-2002, 02:32 PM

Well, unchecking LoadPowerProfile fixed the problem, and thats good enough for me. At least my machine works properly now.

Markoman01027 · 12-15-2002, 10:21 PM

Henry,
I am gonna remove LowerPowerProfile

As now I know I don't need to use it :P

Nuclear Krusader · 12-15-2002, 11:38 PM

Whenever I finish to install Windows, one of the first things I do is going into msconfig and remove the LoadPowerProfile. Both of them.

GaryRouth · 12-15-2002, 11:46 PM

Hi all

Ok, ok - so I didn't have time until now to jump in.

The problem has nothing to do with the Power Profile. It has to do with KaZaa and Xupiter and Gator and Gain and all the other havoc adware/spyware/filesharing/filethieving programs can wreak on systems. Don't believe? Follow this link to two or three other folks with your exact same problem:
http://forums.techguy.org/t108105/sd...ce04fdd4a.html
And look under the "X" listing in this Startup List: http://www.pacs-portal.co.uk/startup...artup_full.htm

You have a lot of things going in the background. Some of them really don't need to be running every minute the computer is on. Things like Real Player and QuickTime will run just fine when you need them, without all that nonsense in the background. Try that second link I posted (the "Startup List" page from pacs-portal) to learn more about what is loading when you start Windows 98.

By all means, head straightaway to download AdAware, the Cleaner, and perhaps Search & Destroy (make backups before using Search & Destroy - it's more aggressive than the others).
Here's an excellent site where you can learn more about spyware and its hazards: http://www.spywareinfo.com/
And here's the download page for some of the anti-spyware tools that I've mentioned: http://www.spywareinfo.com/downloads.php

A great many folks are in your same predicament, It's not your fault. Many of those programs promise the world: and seem like a great idea. . . They can be very deceptive. If you have enough time, be sure to do a Google search for "Brilliant Digital" . . . some spyware installs this set of components that basically hijacks your machine to act as part of a wider network - all without your knowledge or consent (or perhaps your consent hidden away in tiny tiny print on a download consent form for a completely different set of software)

Sorry if I sound stern: it's not directed at you, but at the software companies generating the spyware in the first place. I'm sorry that you've had to find out the hard way that the Internet is more like the Wild Wild West than Utopia.

Best of luck, and Happy Holidays
. . . Gary

Rick Hall · 12-16-2002, 04:39 AM

You may want to read this

http://support.microsoft.com/default...;en-us;q187611

or this

http://www.windows-help.net/windows98/troub-030.shtml

TheJackal · 12-16-2002, 07:12 PM

Well, like I said, it works fine now, and thats good enough for me. If it breaks again I'll start looking at other possible causes.

12-13-2002, 09:54 PM	#1
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	Windows 98 Problem Okay, heres my problem: My computer won't let me open any file folders or the "My Computer" icon on my desktop. When I click on them I get the little message box that says, "Internet Explorer has performed an illegal operation and will be shut down." I can access Internet Explorer and all of the shortcuts on my desktop, however the My Computer icon, the Network Neighborhood icon, and any folders, as well as the recycle bin, when double clicked return the error message. I've checked for viruses and there aren't any. I have also restarted the machine into safe mode to see if I could get access to any of those folders, and I am still unable. Anyone got any advise on how to fix this? Share Share this post on Digg Del.icio.us Technorati Twitter

12-13-2002, 11:13 PM	#2
Nuclear Krusader Mondsreitersmann Join Date: Jul 1999 Location: Skingrad Posts: 8,781	Hmm, looks very similar to an IRQ problem I've seen before. What are your system specs? Pulse Win Key+Break and click on the Device Manager tab. See if there are yellow circles there and post back. Share Share this post on Digg Del.icio.us Technorati Twitter __________________ Darum still, füg' ich mich, wie Gott es will. Nun, so will ich wacker streiten, und sollt' ich den Tod erleiden, stirbt ein braver Reitersmann.

12-14-2002, 01:42 AM	#3
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	My system specs are: Intel Celeron 600mhz CPU 192mb Ram 13.9gig HDD 32mb Video 8x4x32x CDRW NIC Onboard Sound And when i go to device manager there are no yellow circles. Share Share this post on Digg Del.icio.us Technorati Twitter

12-14-2002, 01:56 AM	#4
Nuclear Krusader Mondsreitersmann Join Date: Jul 1999 Location: Skingrad Posts: 8,781	Hmm. What mobo? But since you stated that there are no yellow circles, I don't think is an IRQ related prob. Can you post the entire message windows gives when Explorer causes a GPF? I'm interested in the part that goes after the "...will be shut down" part. Share Share this post on Digg Del.icio.us Technorati Twitter

12-14-2002, 02:11 AM	#6
Nuclear Krusader Mondsreitersmann Join Date: Jul 1999 Location: Skingrad Posts: 8,781	The problem is with a DLL. Ok, go to Start > Run Type msconfig and click on the Startup tab to see the programs that are loading when win starts. How many of them are there? Which ones are they? Share Share this post on Digg Del.icio.us Technorati Twitter

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12-14-2002, 02:22 AM	#7
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	Okie Dokie... There are 22 of them. They are: MSMSGS ScanRegistry TaskMonitor SystemTray LoadPowerProfile EM_EXEC Multimedia Keyboard LexmarkPrinTray LoadQM NAV Agent Quick Time Task ETraffic Xupiter Startup TkBellExe Download Accelerator XupiterCfgLoader LoadPowerProfile Scheduling Agent Mass Storage Check Registry LicCtrl Adobe Gamma Loader.exe Share Share this post on Digg Del.icio.us Technorati Twitter

12-14-2002, 02:28 AM	#8
Nuclear Krusader Mondsreitersmann Join Date: Jul 1999 Location: Skingrad Posts: 8,781	What is Xupiter? You will need to uncheck them one by one until you find the culprit. When Explorer stosp crashing, that is. You can start unchecking LoadPoerProfile. It's not the culprit but it also does nothing, so why having it loading into memory? Share Share this post on Digg Del.icio.us Technorati Twitter

12-14-2002, 02:29 AM	#9
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	Do I have to restart each time I uncheck one? Share Share this post on Digg Del.icio.us Technorati Twitter

12-14-2002, 02:35 AM	#10
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	Well, LoadPowerProfile was the culprit. I unchecked one of the two instances where it loads and my system works fine. Thanks for all your help. Share Share this post on Digg Del.icio.us Technorati Twitter

12-14-2002, 02:39 AM	#11
Nuclear Krusader Mondsreitersmann Join Date: Jul 1999 Location: Skingrad Posts: 8,781	Great! PS: It's the first time I know that blasted Power Profile causes problems! Share Share this post on Digg Del.icio.us Technorati Twitter

12-14-2002, 09:31 AM	#12
ZANEY123 HOCKEY FREAK Join Date: Jul 2002 Location: philadelphia pa Posts: 1,078	xputier is a toolbar gone wrong.....read through this http://www.spywareinfo.com/newslette...2.html#xupiter i would get rid of that to...here is the unistaller http://www.xupiter.com/uninstall/ and also can read through byte's info page,go down to section on ad-aware byte's info page Zaney123 Share Share this post on Digg Del.icio.us Technorati Twitter Last edited by ZANEY123; 12-14-2002 at 09:34 AM.

12-14-2002, 03:21 PM	#13
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	Thanks... I was wondering how to get rid of Xupiter. It sure is an annoying program. Share Share this post on Digg Del.icio.us Technorati Twitter

12-15-2002, 04:29 AM	#14
Rick Hall Member (11 bit) Join Date: Apr 1999 Location: Quebec, Canada Posts: 1,239	I do not beleive that LoadPowerProfile is the culprit since there are SUPPOSED to be 2 instances of this running. Share Share this post on Digg Del.icio.us Technorati Twitter

12-15-2002, 02:32 PM	#15
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	Well, unchecking LoadPowerProfile fixed the problem, and thats good enough for me. At least my machine works properly now. Share Share this post on Digg Del.icio.us Technorati Twitter

12-15-2002, 10:21 PM	#16
Markoman01027 Member (12 bit) Join Date: Jul 2002 Location: Easthampton, Massachusetts Posts: 2,633	Henry, I am gonna remove LowerPowerProfile As now I know I don't need to use it :P Share Share this post on Digg Del.icio.us Technorati Twitter

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12-15-2002, 11:38 PM	#17
Nuclear Krusader Mondsreitersmann Join Date: Jul 1999 Location: Skingrad Posts: 8,781	Whenever I finish to install Windows, one of the first things I do is going into msconfig and remove the LoadPowerProfile. Both of them. Share Share this post on Digg Del.icio.us Technorati Twitter

12-15-2002, 11:46 PM	#18
GaryRouth Member (12 bit) Join Date: Nov 2001 Location: Woodland Hills, CA (suburb of Los Angeles) Posts: 4,014	Hi all Ok, ok - so I didn't have time until now to jump in. The problem has nothing to do with the Power Profile. It has to do with KaZaa and Xupiter and Gator and Gain and all the other havoc adware/spyware/filesharing/filethieving programs can wreak on systems. Don't believe? Follow this link to two or three other folks with your exact same problem: http://forums.techguy.org/t108105/sd...ce04fdd4a.html And look under the "X" listing in this Startup List: http://www.pacs-portal.co.uk/startup...artup_full.htm You have a lot of things going in the background. Some of them really don't need to be running every minute the computer is on. Things like Real Player and QuickTime will run just fine when you need them, without all that nonsense in the background. Try that second link I posted (the "Startup List" page from pacs-portal) to learn more about what is loading when you start Windows 98. By all means, head straightaway to download AdAware, the Cleaner, and perhaps Search & Destroy (make backups before using Search & Destroy - it's more aggressive than the others). Here's an excellent site where you can learn more about spyware and its hazards: http://www.spywareinfo.com/ And here's the download page for some of the anti-spyware tools that I've mentioned: http://www.spywareinfo.com/downloads.php A great many folks are in your same predicament, It's not your fault. Many of those programs promise the world: and seem like a great idea. . . They can be very deceptive. If you have enough time, be sure to do a Google search for "Brilliant Digital" . . . some spyware installs this set of components that basically hijacks your machine to act as part of a wider network - all without your knowledge or consent (or perhaps your consent hidden away in tiny tiny print on a download consent form for a completely different set of software) Sorry if I sound stern: it's not directed at you, but at the software companies generating the spyware in the first place. I'm sorry that you've had to find out the hard way that the Internet is more like the Wild Wild West than Utopia. Best of luck, and Happy Holidays . . . Gary Share Share this post on Digg Del.icio.us Technorati Twitter

12-16-2002, 04:39 AM	#19
Rick Hall Member (11 bit) Join Date: Apr 1999 Location: Quebec, Canada Posts: 1,239	You may want to read this http://support.microsoft.com/default...;en-us;q187611 or this http://www.windows-help.net/windows98/troub-030.shtml Share Share this post on Digg Del.icio.us Technorati Twitter

12-16-2002, 07:12 PM	#20
TheJackal Member (11 bit) Join Date: Aug 2002 Location: BC, Canada Posts: 1,054	Well, like I said, it works fine now, and thats good enough for me. If it breaks again I'll start looking at other possible causes. Share Share this post on Digg Del.icio.us Technorati Twitter

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