Stubborn Driver Control Software

[FZWG]

Appreciate some assistance.

In a W98SE PC, having all sorts of video problems, and tried to uninstall driver control software for a 3D Rage PRO AGP 2X card.

The entry in Control Panel>Add/Remove Programs keeps comming up with message:

(Red X) Rundll32
This program has performed an illegal operation...
RUNDLL32 caused invalid page fault in module ATIIIEXX.DLL at 0167:1000f205.

Tried uninstalling and reinstalling card and its drivers, but nothing works. The entry in CP remains.

Also tried to install another video adapter card Matrox (PCI), but Windows does not even recognize it. (The BIOS was set to PCI for the Matrox.)

Any ideas?

Thanks for the help.

[Dan]

Did you try removing the hardware in device manager?
after reboot, if windows finds the card and wants to install a default driver, let it. then try uninstalling the software....

[GaryRouth]

Hi FZWG

Did you remember to first change the driver to Standard VGA before trying the uninstall? I'm not sure they'll uninstall when in use.

Here's a fairly long quote of a procedure pam123 got from ATi support when she had to manually remove an older Ati driver to make room for a new Radeon:
__________
"I've had my own run-ins with their tech support and this is their instruction for a clean install of a video card and its drivers for windows95/98/98se. I used it on my 32mb DDR Radeon.

-click Start, Run, type msconfig and click OK. Place a check in Selective startup, and uncheck load startup group items
-uncheck process autoexec.bat>uncheck process confis.sys ( if available)
-click OK and reboot
-remove the current ATI multimedia center and/or DVD player using add/remove programs in the control panel
-select NO when prompted to reboot. Then remove the ATI Display Driver. DO NOT REBOOT
-double click on My comp. on your desk top. ..double click on the C drive>double click on programfiles
-delete the ati multimedia folder>DO NOT REBOOT
-go to Start>Run>type regedit>click OK>click on registry on the menu bar
-export the registry to the desktop
-click on the plus sign beside Hkey local machine>click on the + sign besides software
-delete the ATI folders
-click onthe + sign beside the Hkey current user> click on the + sign beside software
-delete any ATI folders
-exit registry

Reboot to safemode

to do this you can hold down CTRL or hit F8 to bring up the MS starup menu
-select #3 to boot to safe mode

-open the Control panel and double click on System
-first select Performance and the Graphics button to ensure that the perforomance slider is set to full-if not, then change it but do not restart

-then select the Device Manager Tab and click on the + sign next to the display adapters.
-remove ALL VIDEO CARDS LISTED UNDER THE DISPLAY ADAPTER HEADING.
-remove all monitors as well.

-also click on the + sign beside the Sound Video and Games and remove anything that says ATI

-reboot to Normal Mode. Windows will detect new hardware
-cancel this and seleect No if prompted to reboot.

-open Device Manager.
-double click on the video card listed here and select the Driver Tab
-select Update Driver and the Display A List.
-Select Show All Hardware and then Standard Display Type VGA
-Apply the changes and reboot.

-install the new display drivers by double clicking on the driver download or by running the ATI installation cd.
-reboot

-click Start, Run, type msconfig and click OK
-place a check in Normal startup, click OK and reboot
-test the system.

There you have it , the clean install at full length an unabridged, exactly as directed by ATI tech support.
If you figure out a good short cut let me know but I can say that this works"
__________

I don't know that you'll have to jump through that many hoops or not: but you'll likely have to go to Standard VGA first, for most any go for a fix.

Best of luck
. . . Gary

[FZWG]

Thanks for the replies.

Ended up using Tweak UI to get rid of the entry in CP>Add/Remove Programs.

Also removed some info from the Registry using the guidance above.

Had to get rid of the ATi card, just would not work right.

Thanks again.