vsutil.dll

[newme]

hello
i had zone alarm installed , i then had some problems with outlook express,so i did a scanreg restore back to a time when i didnt have zone alarm.mistake no.1, ithen removed all entries for zone alarm and now when i do a reinstall ahn error comes up and says windows c:/temp/vsutil.dll (something like that)is there stuff left over i didnt get .i did clear out registry two folders that had zone alarm before the reinstall ,im using 98 se.
thankyou

[Dan]

newme-
you say you cleared out your registry and did a restoration of it, did you first uninstall zone alarm? this program is very finicky about how you uninstall it. I suggest you go to their website and follow their directions to a "t"....then post back and let us know how you made out.
http://www.zonelabs.com

[jmatt]

If you have OE problems in the future , use the repair feature .
http://www.windows-help.net/windows98/ie50-11.shtml
http://support.microsoft.com/default...;EN-US;q194177


Have you been to c:/temp & tried removing the dll ?

Then reinstall Zone Alarm .

[newme]

i have done everything i can think of,went through the web site with removal instructions,it wont allow me to download it says validation failed for c:\windows\temp\vsutil.dll.i googled it and there was one site that claimed doing a scanreg\fix would cure it but it didnt
thanks

[Dan]

there is a contact link on the zonelabs page, maybe they can give you some ideas. I had a similar problem when I found the program too invasive and tried to uninstall it. When I wrote to them they gave me directions to solve the botched uninstall....

[newme]

thanks jmatt and dan ,i downloaded sygate instead,im tired of playing with this

[Dan]

...don't blame ya....just be sure to remove all traces of it and even that .dll file to assure smooth sailing.....