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Old 05-12-2003, 08:41 PM   #1
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XP freezes whenever i try to start

whenever I start XP pro it goes to the login screen fine, but then when i type in my password and click to log in it begins the process and then freezes, i mean everything, the mouse stops moving and the sound just hits a note and keeps playing it. There is no way i can get into windows. This started after I have had the computer about a month. what can i do?
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Old 05-12-2003, 11:34 PM   #2
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I would double check your ram
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Old 05-12-2003, 11:50 PM   #3
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What are your system specs? Is this a store bought or home built computer?

Try changing the IDE cable.

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Old 05-13-2003, 04:39 AM   #4
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try booting to safe mode if you can get to safe mode run sys restore to see if it fixes the problam
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Old 05-13-2003, 04:01 PM   #5
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It has a shuttle mobo with 512 sdram and a 1800 amd processor. How do I run it safe mode? I built the computer but I am still new. Thanks for your help.
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Old 05-13-2003, 04:07 PM   #6
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I switched the ram and everything turned out ok. Thanks.
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Old 05-14-2003, 01:07 PM   #7
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glad to hear you fixed the problam for future ref to get to safe mode turn on the computer and hit the f8 key every second til you get a boot menue and use the arrow key to hilight safe mode and hit enter
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Old 05-14-2003, 02:04 PM   #8
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Quote:
Originally posted by matmarsh
I switched the ram and everything turned out ok. Thanks.
What do you mean you switched the RAM? Did you replace the existing sticks or did you just move the sticks to different slots? Can you post what you did exactly for the benefit of others who may be experiencing the same problem. Thanks.

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Old 05-14-2003, 03:50 PM   #9
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I simply switched the slots, nothing was wrong when i opened the case, they were pushed in tightly and so were the ide cables. When i switched the slots the ram sticks were in everything was perfect.
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