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Old 05-25-2003, 04:03 PM   #1
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Angry Fire Annoying XP fax problem

I asked this question on here before but can't remember the answers (if any) I received.

WindowsXP Fax does a very annoying thing.

Every time I restart Windows it re-sends the fax I sent successfully previously. What's makes it more annoying is my modem stays sneakily silent when it makes the fax call.

Anyone know how to send a fax once and ONLY once and when I WANT it to send the fax?

Any advice would be much appreciated.
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Old 05-27-2003, 02:04 PM   #2
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Anyone?
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Old 05-27-2003, 02:20 PM   #3
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Does this happen with all faxes that you sent before or is it just this one fax to this one number?

It is entirely possible that windows might not have registered the previous fax attempts as successful. Fax machines like modems have to mutuall talk to each other to acknowledge the progress of what they do; in this case the recepient fax machine must acknowledge receipt of the entire fax. If for some reason the line hangs up before it happens your fax machine might consider it as an error in transmission and retry it again.

I'd suggest checking out your windows fax program with some other fax to some other number and see if it repeats itself for every fax? Also check the error logs to see if there is such a report:
CONTROL PANEL > Administrative Tools > Event Viewer (or START > RUN > eventvwr.msc /s ) Read the application log under Microsoft Fax as the source program

Also check to see if the faxed item moves from your outbox to sent items in the fax console (START > RUN > FxsClnt.exe /new )

If it is indeed an anomaly with your XP, you could do something drastic as disabling retries entirely.
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Old 05-27-2003, 04:03 PM   #4
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Statica, it happens with every fax number. WindowsXP Fax always acknowledges the faxes as being sent successfully (or unsuccessfully in certain cases).

As a matter of interest, is there any good third-party faxing software out there?

I'll look into some of the points you've made though. Thanks.

Last edited by ConLog; 05-27-2003 at 04:06 PM.
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Old 05-27-2003, 05:17 PM   #5
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Winfax is a decent one that I've used.

XP fax has shown me no bad behaviour as yet. Might be worth trying to disable retries on faxes before you go out and spend the money on a fax software.

And speaking of buying fax software, I always consider it a better investment to buy a dedicated fax machine or a multifunction device (comparable in price to software products like winfax)... of course there are some good features on 3rd party s/w like the one I mentioned, but if XP fax solved your needs then an external device is something I'd suggest.

Last edited by Statica; 05-27-2003 at 05:22 PM.
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