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Old 06-06-2003, 07:46 AM   #1
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Need help with DNS

I really dont know what I'm talking about so please help with that in mind.

I am the back up computer guy at a car dealership and the head guy is on vacation. Yesterday we had problems with our T-1 line internet service that cleared itself up after about 30 minutes. Later in the day the problem came back and is still happening.

I thought our service was down. When I did a trace route I realized I can get to the internet but only using IP addresses but not with URLs. I figured that meant our DNS serve must be down. I dont really understand exactly what a DNS is.

How exactly would I go about finding out what our default DNS server is in NT 4 and changing it to another?
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Old 06-06-2003, 07:47 AM   #2
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Forgot to say that we are on a LAN in the dealership and I am able to set up individual computers with an alternate DNS but dont know how to do it for the entire system.
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Old 06-06-2003, 07:48 AM   #3
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these might help


http://www.dns.net/dnsrd/mark/wintools.html
http://www.dns.net/dnsrd/
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Old 06-06-2003, 09:17 AM   #4
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Your DNS servers are provided by your ISP and not internally, so if you don't know what they should be set at, you'll have to call them and ask...
To set up for whole system U just need to set them in the router, it's probably using dhcp to get its wan IP and dns servers, and that is probably what went south on U.
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Last edited by ktkendall; 06-06-2003 at 09:20 AM.
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Old 06-06-2003, 10:47 AM   #5
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I went in thru DHCP on the server and added one of our ISPs DNS. I wont know till this afternoon if it was outside or inside our building that had the screw-up. For now everything is up and working so good enough is good enough.

What threw me was I didnt know I had to have all of the desktops restart to get the new information. Wasted about half an hour figuring that one out.

Thanks for your help and I have learned something new today so I guess that is always good.
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Old 06-06-2003, 02:13 PM   #6
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Quote:
Originally posted by Azgir
What threw me was I didnt know I had to have all of the desktops restart to get the new information. Wasted about half an hour figuring that one out.
Hey, it's Windows. Of course you have to reboot!
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Old 06-06-2003, 07:40 PM   #7
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We like to start by rebooting, then if that doesn't fix things, then we start to troubleshoot... I've had many a time that the reboot does it and I'm glad I did it first, rather than after several unfruitful hours, sorry I didn't think of that for U...
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Old 06-06-2003, 08:26 PM   #8
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Thats one of the 2 reasons why I like XP:
(a) you dont need reboots (Microsoft finally figured out what us NIX heads have been doing this long) on Win2k and XP for trivial issues like DNS
(b) XP reboots faster
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