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Old 06-11-2003, 04:06 PM   #1
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XP PRO shutdown

Here's a good one...When clicking START/TURN OFF COMPUTER/TURN OFF...the curser blinks showing the hourglass and nothing happens. The only way it will shut down is by clicking START/LOG OFF/SWITCH USER/TURN OFF P4/TURN OFF and when the box pops up telling you that there is a user...do you want to shut down ? YES NO ...
you accept yes and the machine telles you it is shutting down windows and shut every thing down.

Any ideas??

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Old 06-11-2003, 05:51 PM   #2
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well an idea would be to format if it has been a long time.
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Old 06-11-2003, 08:51 PM   #3
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Quote:
Originally posted by duckman89
well an idea would be to format if it has been a long time.
It's an idea, just not a good one. XP doesn't require annual reformats like 98 did.

Check the Troubleshooting Shutdown Problems in XP page over at Microsoft for troubleshooting this problem. You might also make sure that you have SP1 installed.
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Old 06-12-2003, 08:53 PM   #4
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I agree with mairving on duckman89's idea. As for SP1 goes it updates the winlogon.exe and that was done when SP1 became available, infact, the version # is 5.1.2600.1106.

SP1 corrects the problem according to M$.

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