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06-26-2003, 10:21 AM
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#1 |
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Member (9 bit)
Join Date: Sep 2002
Location: Southern England
Posts: 264
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Win2K modem problem
PIV 2.4 ghz on an Asus P4S8X-X MOBO with 256mb PC2700 DDR RAM.
It's a new build and after installing Win2K and the modem, the modem seems to check out fine in the control panel (query modem results in the usual strings of text showing all is well). WhenI try and connect to the Internet with it, I get the message 'no dial tone'. I know there is a dial tone because I've plugged a 'phone into the same line. I've also tried three different modem-wall socket cables and two different modems. I'm going mad! What's happening? TIA |
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06-26-2003, 11:26 AM
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#2 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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do you have bt 1571 awncer service or call wating as it changes the dile tone so the modem dont detect it some wair in your diling propteries is an option to wate for dile tone to conect if you remove the option it shod fix the problam
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06-26-2003, 05:56 PM
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#3 |
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Member (9 bit)
Join Date: Sep 2002
Location: Southern England
Posts: 264
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BT call waiting and answer service is not set up - thanks for the reply.
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06-26-2003, 06:18 PM
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#4 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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have a look at http://support.microsoft.com/default...b;en-us;225620 al so in the bios are the com ports set to on as this can happen if its set to dissabbled or auto
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06-28-2003, 04:23 AM
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#5 |
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Member (9 bit)
Join Date: Sep 2002
Location: Southern England
Posts: 264
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It's set to tone dialing but the problem persists?
Anyone?... |
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06-28-2003, 07:30 AM
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#6 |
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Member (10 bit)
Join Date: Jun 2000
Location: Dorset UK
Posts: 559
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If its a PCI Modem try changing the modem to a different PCI slot. i had this problem once on a new build, changed the slot and it worked fine.
Doug |
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06-28-2003, 10:32 AM
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#7 |
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Member (9 bit)
Join Date: Sep 2002
Location: Southern England
Posts: 264
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Thanks DougL - I have tried two different slots but no go!
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06-28-2003, 11:06 AM
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#8 |
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Member (10 bit)
Join Date: Jun 2000
Location: Dorset UK
Posts: 559
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Sorry my last post did not help, as the modem appears ok when you query it, can you ring say a mobile phone from the computer? i normally do that to test a new modem before i try the internet. If that fails i would pull out the modem remove all traces of any drivers and start again. Are you using the up to date driver? I know how frustrating it can be i have been there myself.
Doug Doug |
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06-28-2003, 11:26 AM
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#9 | |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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Quote:
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