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08-09-2003, 12:43 AM
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#1 |
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Member (7 bit)
Join Date: Aug 2001
Location: Los Angeles
Posts: 77
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Help! My Msimn keeps locking up!
Practically every time I open Outlook Express 6 I get this message:
"Msimn has caused an error in DDRAW.DLL" Does anyone know what that means and what I can do to correct it? I have Windows Me. Thanks. 
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08-09-2003, 02:12 PM
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#2 |
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Member (9 bit)
Join Date: Jun 2002
Location: Kansas
Posts: 491
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Did you install any software or hardware just prior to the problem starting to occur?
Do you have, or have you tried to install any Norton products? A failed install or uninstall of Norton stuff can create the ddraw error. If that's what caused it, you could try downloading and using the uninstall tool availble on the Symantec site. |
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08-09-2003, 06:17 PM
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#3 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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If it turns out you haven't added or removed anything recently, you can use the System Restore feature that's built into Windows Me to try for a quick fix. The details are in your Help and Support menus: basically, just choose a restore date from prior to your current trouble with Outlook Express, and Windows will attempt to put the system files back the way the were.
Another approach might be to download the Service Pack for IE6 (which might refresh your Outlook Express files), - or perhaps try a "repair" install of IE. You can also reinstall (or upgrade) your DirectX (which ddraw is part of). It's possible that you've a file that's either missing (from an uninstall) or a different version (from an install). If you wish, post again & let us know how the repairs go. . . . Gary |
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08-10-2003, 09:53 AM
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#4 |
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Member (11 bit)
Join Date: Mar 1999
Location: Marlow,N.H.
Posts: 1,273
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IE6 service packs:
https://www.microsoft.com/windows/ie...ds/default.asp latest direct x update: http://www.microsoft.com/windows/dir...ctX/downloads/ |
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08-10-2003, 10:21 AM
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#5 |
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Member (9 bit)
Join Date: Jul 2002
Location: Kentucky
Posts: 288
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You would`nt have mcaffee antivirus running would you?I think I read awhile back about a similiar problem which was caused by the antivirus
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Win XP Home,Pent.4 (1.5 GHZ)40Gig WD Hardrive,512meg DDR ,Nvidia Geforce2 mx/mx400,SoundBlaster Live 5.1,Asus P4B266mobo.Memorex 12x 24x 52x cdrw. |
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08-10-2003, 05:27 PM
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#6 |
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Member (7 bit)
Join Date: Aug 2001
Location: Los Angeles
Posts: 77
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Yes I do, as a matter of fact. McAffee Security Center! Oh, oh.
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08-10-2003, 11:48 PM
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#7 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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eldon - do you happen to have a link around for the McAffee/OE conflict? [ especially one with a solution
 ]ted - in the meantime, I suppose you could try the updates, and hope it's just a file-version sort of thing. |
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08-11-2003, 10:16 AM
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#8 |
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Member (7 bit)
Join Date: Aug 2001
Location: Los Angeles
Posts: 77
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McAffee has updated their program (not just the viruses) twice in the last few months. These new versions probably have a bug in them no doubt.
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