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08-24-2003, 11:12 PM
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#1 |
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Member (10 bit)
Join Date: Jan 2001
Posts: 566
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AVG Grisoft Freezes
Appreciate some help.
On a PC running W98SE, have AGV Grisoft installed (Free version). It has run fine for a while, but now it freezes, and the computer, before a scan is fully completed. Any ideas as to what could be causing the program to stop? Anyone experienced the same thing? Found a solution? Thanks in advance for your help. |
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08-25-2003, 12:59 AM
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#2 | |
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Member (7 bit)
Join Date: Sep 2002
Location: Pueblo, Colorado
Posts: 101
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Have you checked Grisoft's pages? The following is copied from their site.
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08-25-2003, 05:26 AM
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#3 |
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The Preacher Man
Premium Member
Join Date: Apr 2000
Location: Dallas
Posts: 4,829
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Try running it while in "safe mode" first.
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"Don't be so open-minded that your brains fall out." |
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08-25-2003, 10:20 AM
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#4 |
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Member (10 bit)
Join Date: Jan 2001
Posts: 566
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Thanks for the suggestions.
Already went to the AVG Grisoft Help page, but the problem is not covered there, and there is not much help for the Free version. Guess you can't blame them. Will try runing in Safe Mode and see how it goes. Thanks again. |
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08-25-2003, 02:10 PM
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#5 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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when it stops and freezes look at the list of files it is testing then find the file it stops on and see if its damaged and avg cant scan it all so run scandisk full to check for bad sectors and files on your hard drive
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08-25-2003, 02:18 PM
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#6 |
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Member (10 bit)
Join Date: Jan 2001
Posts: 566
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Good suggestion, thanks.
The program is running on a friend's PC, and they are the ones having the problem. Going over to check things out. Might also be that there is a corrupt file in one of the downloaded updates. If one right clicks Start, goes to Explorer, and then finds the following: C:\Program Files\Grisoft\AVG6\Update There are all sorts of update files kept there. These can be deleted and updated anew. If not, there is also the option to update to AVG 7.0. Thanks again. |
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08-25-2003, 02:27 PM
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#7 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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i wood update to avg 7 as well i did and its a lot quicker scaning the computer and it updates faster to. my data drive has over 60 gb of stuff and avg 6 took about 15 mins to full scan it avg 7 takes 8 mins thats all most 50% speed increace
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08-25-2003, 02:29 PM
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#8 |
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Member (10 bit)
Join Date: Jan 2001
Posts: 566
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Thanks for the info.
Might just do that and bring the program up to date for them. Sounds like a good option. |
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08-25-2003, 02:46 PM
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#9 |
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Member (11 bit)
Join Date: Jul 2002
Location: Mexico
Posts: 1,049
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Is there a free version of 7?
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Computer: 486 Ram: 8 MB CD Rom: None OS: Windows 3.1 |
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08-25-2003, 04:12 PM
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#10 | |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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Quote:
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08-26-2003, 02:52 PM
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#11 |
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Member (8 bit)
Join Date: Nov 2001
Posts: 143
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I can find no place to upgrade the free version of AVG 6 to 7. If you download the free version, you get 6. If you pay for 6 you can upgrade. Where did you get the free version of 7?
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08-26-2003, 03:25 PM
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#12 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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sorry i have the paid for version 6 so the update was free
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