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10-30-2003, 04:28 AM
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#1 |
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Member (10 bit)
Join Date: Jan 2001
Location: Birmingham, UK.
Posts: 553
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Windows XP intermittently freezes
We have a windows XP Home laptop that up until last week had been running very smoothly.
Then it got w32.mimail.a virus so I ran a fix program I downloaded from the Symantec website and then installed outstanding services packs and security updates. Now it freezes on occasion (about twice a day). If it was my PC I'd reformat and reinstall windows however in this case if possible I'd like to try and fix it as the user has alot of data and settings I'd have to backup first. Can anyone walk me through some steps to find out what is wrong? I know this could just an untraceable windows "issue" so if I'll have to bite the bullet and reinstall then tell me so. Cheers DJ |
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10-31-2003, 03:06 PM
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#2 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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intermittently freezes ->please describe this. Do you have to reboot? Does it clear itsself up? What programs are running at the time?
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