Lost the ability to turn off my firewall

[john ranger]

Can you help?

I have tried to restore with the system restore,but that did not work.Any suggestion would be appreciated. Thank you
John

Check attachment

[Mr N8]

Try reinstalling your NIC card drivers, and then see if it lets you view the connection properties.

[john ranger]

Originally posted by Mr N8 Try reinstalling your NIC card drivers, and then see if it lets you view the connection properties.

Sorry man but you are talking to an amateur here,I have no idea what a nic card is.Please make it very simple for me thanks

[Mr N8]

Your NIC is your network card. I'm assuming that since you have a firewall running you are on a cable or dsl connection? The NIC would be the card that your cable plugs into that goes to your cable or dsl modem.

Anyway, try reinstalling the software for the network card, or figuring out what card you have and updating that software.

Do you have an off-the-shelf computer or a home-built computer? If its off the shelf, what is the brand and model number?

[john ranger]

Do you have an off-the-shelf computer or a home-built computer? If its off the shelf, what is the brand and model number?

Yes it was built for me by a friend. I have xp pro.



Motherboard:
CPU Type AMD Duron XP, 1311 MHz (6.5 x 202)
Motherboard Name Asus A7V (5 PCI, 1 AGP Pro, 1 AMR, 3 DIMM)
Motherboard Chipset VIA VT8363 Apollo KT133
System Memory 768 MB (SDRAM)
BIOS Type Award Medallion (04/23/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display:
Video Adapter ASUS V9520 Magic v44.03 (64 MB)
3D Accelerator nVIDIA GeForce FX 5200
Monitor NEC MultiSync P1250+ (9407399ME)

Multimedia:
Audio Adapter Creative Audigy Player Sound Card

Storage:
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-00DEA0
Optical Drive HL-DT-ST CD-ROM GCR-8520B (52x CD-ROM)
Optical Drive MITSUMI CR-4804TE (4x/4x/24x CD-RW)


Network Adapter D-Link DFE-538TX 10/100 Adapter
Peripherals:
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device Logitech QuickCam Pro USB
USB Device Microsoft USB IntelliMouse Optical

[john ranger]

Well I finely found a driver for D link dfe 538tx,but don't have a clue how to install it.Could you help me?Thanks

attchment

[andyms18a]

try this open control panall and then admin tools and then services look down the list for application layer gateway under status is it started and under startup type is it set to manual if not start it and set it to manual all so check for the icf service and make shor its set to auto

[john ranger]

Originally posted by andyms18a try this open control panall and then admin tools and then services look down the list for application layer gateway under status is it started and under startup type is it set to manual if not start it and set it to manual all so check for the icf service and make shor its set to auto

I did that and still no results.

I tried to star the icf from that panel and I got an error 1068, what ever that means?

Check attchment

[andyms18a]

check out this link http://support.microsoft.com/default...&Product=winxp

all the services listed nead to be on

[john ranger]

Originally posted by andyms18a check out this link http://support.microsoft.com/default...&Product=winxp all the services listed nead to be on

Sorry to say I tried that to and it's still the same.

[andyms18a]

can you press ctrl alt deleate and list all the runing proceses for me all so do a full antvirus scan and a scan with spybot or add aware
to update your nec card driver open device manager and highlight the nec card and rightclick and select update driver then have the wizard search the folder you unziped for the updated driver
if that dont work boot the computer from you winxp cd and chose the setup option on the first screan and then the repair option on the second

[john ranger]

can you press ctrl alt deleate and list all the runing proceses for me all so do a full antvirus scan and a scan with spybot or add aware

check attachments 1 and 2

I have managed to change the driver to a newer one from Dlink.but still is the same.

[john ranger]

number 2

[andyms18a]

my one main concern is you may have a trojan virus or back door key loger or you have bean hacked so first try the repair then download and install a free firewall like zone allarm or seygate and then we can start to see whats stoping winxp firewall from working

[john ranger]

Originally posted by andyms18a my one main concern is you may have a trojan virus or back door key loger or you have bean hacked so first try the repair then download and install a free firewall like zone allarm or seygate and then we can start to see whats stoping winxp firewall from working

_______________

First let me thank you for your efforts to try to solve this for me.

I don't think it's a virus because I have a {Norton Corporate Edition}and a Zone alarm pro, no viruses found.I also have spy bot and it shows nothing.It's a real mystery and I wont give up till I find the problem.Thanks for your help so far

[andyms18a]

if you have zone alarm pro thats the reason xps fire wall dont work as ZA PRO is a lot better than the xp one and it stops it from runing my addvice is forget the xp firewall and stick to zone alarm

[andyms18a]

just had another look at your runing proceses list and i dont see the entry for zone alarm is it working? as a test go to this site and run all the tests http://grc.com/x/ne.dll?rh1dkyd2

[john ranger]

Originally posted by andyms18a just had another look at your runing proceses list and i dont see the entry for zone alarm is it working? as a test go to this site and run all the tests http://grc.com/x/ne.dll?rh1dkyd2

There is no entry because I just now got Zone Alarm.I think you are right,I'm just going to forget about the XP Firewall.Thanks for your help it is very appreciated

I have one more problem to solve and it's my restore.Look at the attachment.

I can make a restore point.Can you help?

[john ranger]

Well you can cancel that request I just found the problem here.

http://www.microsoft.com/technet/tre...s/faqsrwxp.asp

Thank you for all your help