Microsoft Word Problem

[kimby79]

All of a sudden I am having trouble opening any of my microsoft word files. A message flashes that says The File [name of file] is not available." I can use Word and I can save things but it will not let me open anything!! When I try to close word - it tells me that "The file Normal already exists. Do I want to replace the existing file." I have to save it or it does not let me close out of Word. Help!!

[Cricket]

Have you scanned for viruses with updated definitions lately?

Clean out the Windows Temp folder.

Cricket

[andyms18a]

hi and welcom to pcmech
click start search and in the find box type normal.dot and make shore you chose to search hiden and system files as well then in the results delete all normal.dot files then reboot the computer this is a well known bug with ms word the normal.dot file is a template that gets corupted on restart word recreates the file as it shod be and your good to go again

[Miz]

andyms18a is correct...95% of Word problems can be solved by finding and deleting all instances of "normal.dot."

The reason uninstalling and reinstalling Word (in case you were thinking of trying that) won't fix normal.dot problems is that normal.dot is not installed when Word is installed. It's created the first time Word is started.

[eskimo]

Very good tip, never heard of that before.