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12-12-2003, 01:42 PM
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#1 |
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Member (9 bit)
Join Date: Mar 2000
Location: England
Posts: 282
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Kernell32 errors
Hi everyone,
My neighbour is an old chap and has asked if i can help with his computer, but it out of my depth. He has a P166 running win98SE and used it with no probs for some time now. But when he now tries to connect to the internet using Internet Explorer his computer freezes and he gets one of two Kernell32 errors:- Kernell32 at 7921:44244914 Kernell32 at 6121:52436845 I have been reading through the Kernell32 errors after doing a search, but am still none the wiser. I am going on holiday on Sunday, can anybody suggest a 'quick fix' or point me in the right direction. Thanks in advance. |
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12-12-2003, 02:05 PM
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#2 |
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Member (8 bit)
Join Date: Dec 2003
Posts: 130
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heres links for kernal32 errors
http://www.all-windows.com/kernel32.html http://www.generation.net/~hleboeuf/errkrn32.htm Definition of Kernel32.dll Error Messages http://support.microsoft.com/default...msg/kbkern.asp http://www.aumha.org/a/k32fix.htm |
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12-12-2003, 03:08 PM
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#3 |
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Member (9 bit)
Join Date: Jun 2000
Posts: 499
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"Kernell32 at 7921:44244914
Kernell32 at 6121:52436845" These are very strange looking address entries. Are you sure they are correct? Also, is it Kernel32 or KernelL32 And, what program is getting these errors? |
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12-12-2003, 05:47 PM
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#4 |
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Member (9 bit)
Join Date: Mar 2000
Location: England
Posts: 282
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sorry, my fault. It is Kernel32. The numbers are correct as he copied them down.
It happens when he launches Internet Explorer. Thanks |
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12-12-2003, 07:23 PM
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#5 |
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Member (12 bit)
Join Date: Dec 2002
Location: essex
Posts: 2,252
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the first thing i wood try is a anti virus scan from dos with fprot anti virus download from hear http://www.f-prot.com/download/home_user/
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12-12-2003, 07:44 PM
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#6 |
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Member (9 bit)
Join Date: Jun 2000
Posts: 499
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Well, they still look like real strange addresses.
But, an AV run is a good idea, either from DOS or an online one And, check for Spyware using SpyBot |
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12-12-2003, 10:05 PM
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#7 |
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Member (6 bit)
Join Date: Dec 2003
Location: Derby
Posts: 44
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Try restoring the registry
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