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12-20-2003, 08:37 AM
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#1 |
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Member (11 bit)
Join Date: Aug 2003
Location: Diamond Bar, California
Posts: 1,364
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please help
sometimes when i start up the computer and gets to the password input part and the keyboard and the mouse will freeze, then i have to press reset then that usually solves the problem but sometimes i have to press reset more them once to get the keyboard and mouse not freezing anymore. can any one help me please. i have win.2000
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12-20-2003, 08:41 AM
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#2 |
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Power in the Box-P4 XEON!
Join Date: May 2001
Location: Europe >Swiss
Posts: 3,014
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Hi did you install Logitech mouse drivers? if yes then unistall them. Boot to safe mode - into control panel and remove the mouse drivers. then restart and have win2k find the mouse..
This should help if not then you might have to tell what kind of mouse you have - if you use a usb mouse on a older ASUS board (cusl-2 or like wise ) you need to shut down the legacy mouse to disabled in the bios.. Hpro
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12-20-2003, 08:45 AM
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#3 |
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Member (11 bit)
Join Date: Aug 2003
Location: Diamond Bar, California
Posts: 1,364
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i just have a regular 2 button ps/2 mouse on a asus P4SGL-MX its a chinese model so u probably need to go to the globel site of asus not north america
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12-20-2003, 08:51 AM
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#4 |
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Power in the Box-P4 XEON!
Join Date: May 2001
Location: Europe >Swiss
Posts: 3,014
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have you tried another mouse yet. it's the drivers - believe me.. there is also in Microsoft Knowledge base article on this - might you search the microsoft knowledge base
You can try to operate without the mouse or as I wrote above - use SAFE MODE - and look if it still hangs. Hpro |
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12-20-2003, 09:06 AM
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#5 |
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Member (11 bit)
Join Date: Aug 2003
Location: Diamond Bar, California
Posts: 1,364
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but how about the keyboard freezing
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12-20-2003, 11:34 AM
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#6 |
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Power in the Box-P4 XEON!
Join Date: May 2001
Location: Europe >Swiss
Posts: 3,014
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You will know when you have tried what I suggested
Hpro |
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12-21-2003, 09:15 PM
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#7 |
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Member (11 bit)
Join Date: Aug 2003
Location: Diamond Bar, California
Posts: 1,364
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i have another logitech mouse man will that work
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12-21-2003, 09:19 PM
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#8 |
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Member (11 bit)
Join Date: Aug 2003
Location: Diamond Bar, California
Posts: 1,364
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and how do i search this in the microsoft knowlege base
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