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Old 12-23-2003, 09:04 AM   #1
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help me please

when i went into the device manager today i sas that there was a driver named unknown device under sound video and game controllers. i double clicked on it and it says on the box on the bottom that i have to reinstall it but when i click on reinstall and checked the box windows update then when it is finding drivers for it, it will say it found a driver and when its installing it will say microsoft directmusic sw synth on the top and in the middle it will say an error occured during the installation of the device the data is invalid to close the wizard click finish. could that problem also be why the computer is slow when i am on the log on screen because i have to wait like about 30 sec. till i get to the desktop
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Old 12-23-2003, 09:37 AM   #2
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Hello KevinF,

Video Controller can be corrected by installing video card drivers for your video card. The same applies to your Sound Card.
I am not sure where you can get drivers for the game controller. I'm sure somebody will reply back and tell you how to get them. Perhaps you could try finding it at windows update or removing the device, and when it asks for drivers, specify a location and put in your OS disc and see if it will find drivers there.
Hope that helps!
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Old 12-24-2003, 09:51 PM   #3
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do u think i should just uninstall it??
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Old 12-24-2003, 10:18 PM   #4
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Try going into safe mode then going to device manager and uninstalling. Also if you have duplicates I believe you delete/remove from the bottom. If something is listed twice remove the second.Then reboot.
hth
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