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Old 12-28-2003, 06:30 PM   #1
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Unhappy Cannot connect to the Web after reinstall of XP

Help. I am so frustrated. I have been at this for hours. I reinstalled XP home for a friend with a DSL connection. We cannot connect to AOL or IE now. Her computer has recognized her DSL connection, but will not connect. AOL was not alot of help. Any ideas?
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Old 12-28-2003, 06:37 PM   #2
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Welcome to PCMech...Is your computer connecting to the DSL and the browsers are not displaying any sites? Or is the computer not able to connect to the DSL connection?
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Old 12-28-2003, 09:23 PM   #3
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It is unable to connect.
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Old 12-28-2003, 09:28 PM   #4
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Ethernet or usb?
Is the dsl modem connected to the computer or to a router then the computer?
Is the network adapter driver installed?
Are you using the internet connection wizard? Or the ISP's software?
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Old 12-29-2003, 06:20 PM   #5
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redo I'm gonna jump in here too. I actually have two ethernet cards installed. Linskeys and realtek. When I try to use the setup wiz, I go through the motions but when I click finish no con shows up in my network connections folder. Device manager says both are working and enabled. If I disable one , it still doesn't work. Trying to con via dsl
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Old 12-30-2003, 10:21 AM   #6
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Got it

We figured it out. It was such a stupid oversight that I am too embarrased to tell you what it was! But I wanted to thank you for all your help.

Happy New Year!
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Old 12-30-2003, 06:20 PM   #7
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you shouldn't be embarrassed about it, you may save someone else the headache if you share...besides...we've all had our "moments"
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