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01-02-2004, 07:09 PM
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#1 |
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Member (3 bit)
Join Date: Sep 2001
Posts: 6
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pc restarts instead of shutdown
Hi
I just reformatted my sister's pc, it works great except that she says it often reboots when she does start/shutdown instead of shutting down. It never did it to me once, but she says it's happened a couple times. I have never had that happen before on any pc I have done, and since I haven't seen it, I don't know what it is. I know sometimes there is a setting for the button for shut down or sleep, but it is set for shut down, I checked. And anyway she says she is picking shutdown. Any ideas? TIA |
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01-02-2004, 08:58 PM
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#2 |
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Member (14 bit)
Premium Member
Join Date: Jan 2002
Location: The Great NorthWest
Posts: 12,594
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01-02-2004, 09:12 PM
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#3 |
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Member (10 bit)
Join Date: Jun 2002
Location: Middleofnowhere, Iowa
Posts: 580
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i had the same problem recently. cleaned temps and cookies and rebooted and it stopped.
cat
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The harder I try, the problem gets worse, the trying gets harder and I start to curse. %$*^@+ &* When you get there don't come get me, you'll be lost again |
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01-03-2004, 12:48 AM
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#4 |
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Shiro Usagi
Premium Member
Join Date: Sep 1999
Location: Kaneohe, Hawaii
Posts: 34,002
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What are the system specs and which operating system is it using?
Is Easy CD Creator installed?  Cricket
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01-03-2004, 06:04 PM
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#5 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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. . . and if you're still having trouble (since shutdown can be a tricky issue), http://www.aumha.org has a good Troubleshooter for shutdown problems at their website.
Best of luck . . . Gary [and hi Rails, catfish, & Cricket ... I've been on vacation - I'm now running on Grammie's chocalate chip cookies and bran muffins ]
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01-03-2004, 06:29 PM
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#6 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Hi Gary, good vacation? Sounds like your fuel combo will keep you energized with the cookies, but don't wander too far from the outhouse when the bran kicks in!
 
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01-03-2004, 06:31 PM
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#7 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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[silly late edit so I don't have to take up posting space - happy holidays again to you guys (esp Rails & Panama) - just think, I'm getting in shape doing all this running back & forth from . . .ah . . . fiber  ]
Last edited by GaryRouth; 01-04-2004 at 01:08 AM. |
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01-03-2004, 09:07 PM
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#8 |
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Member (14 bit)
Premium Member
Join Date: Jan 2002
Location: The Great NorthWest
Posts: 12,594
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Hi Gary!! Welcome back
Hope you had a good one! (and... you just made me hungry )
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01-17-2004, 09:10 PM
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#9 |
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Member (3 bit)
Join Date: Sep 2001
Posts: 6
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It is winME, athlonXP 1000, 512mb ram, 40gb HD, voodoo5, ac97 OB sound. And it was mostly my stuff running great (except I had XP) till the day I put it in her pc when I upgraded mine that same day I reformatted her drive . It runs perfect, until you try to shut down. And actually when I put the parts in and reformatted and installed all the SW, it shut down fine for me here, I never had the problem. It started having the problem after she got it home (of course).
It goes all the way out, even the light on the monitor goes amber, then it magically turns itself back on and restarts. And it does it every time now. I have repaired and built many pcs, but never had this exact problem. I am support tech at a school now, so you don't get to mess much with all the new cool stuff. And I stopped doing much side work because I got so sick of owning forever any pc you fixed for someone even if you did it free and gave them stuff...you never hear the end of it, but I am somewhat out of the loop now, don't know how some of the newer stuff works... Most of the tech docs are for the problems with NOT shutting down, especially in win98. I did see one for XP about disabling "restart on fatal error" that might help, but I have to go see if there is even a similar thing in ME to try - I don't have an ME machine here to look at right now. I am thinking it may be a setting in the bios because I noticed that the bios had reset to default when she took it home and set it up. Maybe there is a power save feature I don't know about? Any ideas? I did see "power button-sleep/instant off", it is set to instant off, but I didn't recognize any other one... thanks for responding.. Last edited by tuffluck; 01-17-2004 at 09:18 PM. |
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01-17-2004, 09:42 PM
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#10 |
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Member
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
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Does it have a logitech mouse? Fully updated at windows update?
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*The command line, an elegant weapon for a more civilized age* |
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01-17-2004, 10:27 PM
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#11 |
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Member (12 bit)
Join Date: Nov 2001
Location: Woodland Hills, CA (suburb of Los Angeles)
Posts: 4,014
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Hi again all -
tuffluck - yes, there is that same "restart on error" setting in WinMe that's in XP (the two interfaces are similiar). It's in the Properties for System, if I'm remembering Ok tonight. She wouldn't have any "wake on Lan", "wake on Modem", or "wake on PCI" settings going on? [is she on a home network?] Perhaps she isn't "shutting down", but is actually going to a sleep or suspend mode, and then activity is waking the pc. Or she accidentally has selected the restart option from the list and not noticed. [especially if she's only an occasional computer user] If it isn't something mundane like a shutdown setting that's off, you could help her check the Bios settings to reset them to values you know are correct. I'm hoping for a simple cure . . . Gary |
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