General Protection fault - help please

[DonCorleone]

Running Windows 98SE & IE 6.0 .

Keep getting this very annoying message :

IEXPLORE caused a general protection fault
in module WDMAUD.DRV at 0001:00000013.

need to restart then. Any advice for a newcomer ?

[GaryRouth]

If this happens in the same place each time - try uninstalling your sound drivers & either reinstalling them, or downloading more recent drivers & installing those. I'll guess it's onboard sound drivers that aren't happy.

Steps:
1) Start (or re-start) computer in Safe Mode. [tap F8 at startup]
2) From Add/Remove Programs in the Control Panel, remove any audio related software
3) From System/Device Manager in the Control Panel, remove all audio devices.
4) Reboot - you will want your Win98se CD handy if it needs the joystick drivers again from the CD.
5) Reinstall (or update) your sound drivers.

If you have onboard sound, you may have usable drivers on the CD that came with your system and/or motherboard.

Best of luck
. . . Gary

[. . . and Welcome to the Pc Mechanic forums . . . ]

[p.s. ...if redoing the sound drivers doesn't help, make sure to run a full system virus check & spyware scan]

[DonCorleone]

Thanks Gary. It is definetly a sound related problem as I only get this whilst surfing. Lose sound first then I know I have a couple of mins to save open applications before lockup.

I'll try your advice.

Thanks for the welcome.