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Old 02-23-2004, 06:22 PM   #1
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Please help me (keyboard mouse related)

i have win 2000 and isn't it suppose to flash the keyboard lights when it s at the win 2000 logo to show that it detected the keyboard and mouse and if i let the boot process continue then the keyboard and mouse won't work and i have no choice but just press the reset button.

Please help
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Old 02-23-2004, 06:51 PM   #2
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Have you checked the obvious?? Devices plugged in properly?? You should be getting some boot errors????
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Old 02-23-2004, 06:53 PM   #3
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yp i have checked all of those
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Old 02-23-2004, 06:57 PM   #4
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Are you getting boot errors??
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Old 02-23-2004, 06:58 PM   #5
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what do u mean i dont think so
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Old 02-23-2004, 07:06 PM   #6
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Were looking to see if it's hardware or a windows problem. It should be saying keyboard not found and mouse not found right near the beginning before windows starts to load. If not than hardware wise you may be OK, but windows has lost the drivers or something. I would shutdown and unplug them and replug them being sure they are in the right ports, and check for bent or missing pins >> Are we talking PS/2 devices here?? I would find it hard to believe that both devices went bad at the same time unless something was spilled on them, but of course I would try another mouse and keyboard..
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Old 02-23-2004, 07:08 PM   #7
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it only happens sometimes and i do recieve the message keyboard error no keyboard present message sometimes (rarely)
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Old 02-23-2004, 07:20 PM   #8
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Keyboards are cheap enough, can U try a different one?? Was there any event that happened on the PC that coincided with the start of this trouble?? Like new hardware install or anything??
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Old 02-23-2004, 07:24 PM   #9
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nope i have reinstalled the os a lot of times and i always get at least once on everytime i reinstalled the os
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Old 02-24-2004, 08:29 AM   #10
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What brand and model mouse and keyboard? What brand and model motherboard?

Are the mouse and keyboard USB or PS/2?

Have you tried them on another computer yet?

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Old 02-24-2004, 08:33 AM   #11
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I have encountered that problem recently just after I upgraded my board. I have Windows XP SP1, which supports USB 2.0, but somehow after 1 week of using the PC, the problem you describe happened to me. I disabled USB 2.0 in BOIS (so the USB run in V1.1 mode) and my keyboard and mouse work fine now. Since I don't have any USB 2.0 devices I just leave that setting for now, but I do believe that even if the OS supports USB 2.0 you have to install the drivers from the CD.
If your keyboard and mouse are not USB then your problem has to be something different.

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