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03-12-2004, 10:26 AM
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#1 |
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Member (9 bit)
Join Date: Nov 2002
Posts: 502
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Terminal server services problem
I have a problem installing the terminal services in a Windows 2000 server domain controler, the first time I tried to install the service I forget to disable the antivirus auto-protect, and of course it caused a few virus errors, after it, the service was suppose to be installed, and it was, but when I clic the windows star icon in the task bar it does not work, like if it doesn´t has code in it, and if I clic the My Pc icon it display the content as it would be working in VGA mode, I had to restart the server in safe mode and uninstall the terminal services, after this everything worked fine again, but if I try to install the terminal service again (with the antivirus auto-protect disabled this time) the same problem is back again.
is there a way to fix this without having to reinstall the server again? If I have to reinstall the server again, how can I make a back up of the active directory clients and etc...? |
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03-12-2004, 10:27 AM
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#2 |
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Member (9 bit)
Join Date: Nov 2002
Posts: 502
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The terminal server service I want to install is in the Remote administration mode.
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03-12-2004, 11:05 AM
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#3 | |
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energetech
Join Date: Sep 2003
Location: Tampa, FL
Posts: 260
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Re: Terminal server services problem
Quote:
What do you mean when you said "clic the windows star icon"? Are you trying to run a specific application with terminal services? -LW |
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03-12-2004, 03:18 PM
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#4 |
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Member (9 bit)
Join Date: Nov 2002
Posts: 502
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No, What I mean is that after the installation Windows become inoperable, the icons doesn´t work at all, I am installing the service in remote administration mode, I have to press Ctrl+alt+del and restart the server in safe mode to uninstall the service.
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03-12-2004, 04:07 PM
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#5 |
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energetech
Join Date: Sep 2003
Location: Tampa, FL
Posts: 260
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Are there any events in your event logs (system, app, etc.) notating any issues with installing terminal services, etc.?
Also, what SP do you have on the server? -LW Last edited by LiVeWiRe; 03-12-2004 at 04:10 PM. |
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03-15-2004, 09:22 AM
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#6 |
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Member (9 bit)
Join Date: Nov 2002
Posts: 502
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I have SP-3, I tried in another machine and it installed fine, I guess that the Antivirus mess something in the server, I´ll check the event viewer.
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03-15-2004, 05:39 PM
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#7 |
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energetech
Join Date: Sep 2003
Location: Tampa, FL
Posts: 260
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easg,
Anything interesting in the event logs? Have you tried stopping your antivirus software services altogether before installing terminal services? (What A/V software are you using?) -LW |
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03-16-2004, 08:34 AM
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#8 |
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Member (9 bit)
Join Date: Nov 2002
Posts: 502
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I have uninstalled the antivirus, but It seems that it destroyed something, I guess I will have to reinstall to avoid future problems.
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03-16-2004, 11:05 PM
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#9 | |
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energetech
Join Date: Sep 2003
Location: Tampa, FL
Posts: 260
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Quote:
I am sorry if you thought I meant to uninstall your antivirus software. All I was suggesting is going in and stopping any of the services for the antivirus software and then trying the installation of the terminal services components. Good luck, -LW |
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03-22-2004, 11:53 AM
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#10 |
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Member (9 bit)
Join Date: Nov 2002
Posts: 502
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No, I have unistalled the antivirus before posting this thread, it was out of date anyway.
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03-22-2004, 03:55 PM
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#11 |
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energetech
Join Date: Sep 2003
Location: Tampa, FL
Posts: 260
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Did installing terminal services without the antivirus software seem to resolve the problem?
-LW |
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03-23-2004, 12:03 PM
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#12 |
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Member (9 bit)
Join Date: Nov 2002
Posts: 502
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No it didn´t, may be the antivirus damage something when autoprotect was activated. I will have to reinstall the server top correct this.
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