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03-12-2004, 12:26 PM
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#1 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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16 bit
Hi all,
I am trying to run an organizer PC link program program in XP PRo but am getting a error of not being able to run a 16 bit program,  I am trying to save my mom the trouble of re-entering her telephone list in her new organizer abut am having problems, thanks for the helpFareed |
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03-12-2004, 12:28 PM
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#2 |
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Professional gadfly
Join Date: Jan 2002
Location: Minneapolis, MN
Posts: 6,364
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What is the name of this program? How old is it? Have you tried running in compatibility mode?
If it is an old program, it may be too old for Windows XP. |
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03-12-2004, 03:47 PM
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#3 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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Well the organizer is about 3 years old, so I am guessing the program is about the same, What is the compatibility mode and how do I use it??
Fareed |
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03-12-2004, 04:28 PM
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#4 |
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Member (9 bit)
Join Date: Dec 2003
Location: London, Ontario
Posts: 267
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16 Bit? Do you know if it was made for DOS?
You can change the compatiblity mode by right mouse click-properties and enabling compatiblity mode. Try choosing Windows 95. |
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03-12-2004, 05:36 PM
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#5 | |
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Member
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
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Re: 16 bit
Quote:
Can you install the program ok? Can you run it okay now that you have tried compatibility mode?
__________________
*The command line, an elegant weapon for a more civilized age* |
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03-12-2004, 06:06 PM
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#6 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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Well the Organizer is by Sharp YO-520, mom says it is about 3+ years old, the file file was sent to me by Sharp support guys, when I unzip it, it gives me a bunch of files in a folder aand one of them is SETUP and when I click on that I get this error message "Can't run 16-bit Windows program" and is say the path I:\windows\desktop\YO520pc\setup.exe is invalid.
Fareed |
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03-12-2004, 07:52 PM
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#7 |
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Member
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
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Is windows XP installed on your I: drive? The program should say C:, not I: . Do you have a McAfee virus scanner running?
If you could, also, plz right click on the setup file, goto properties and tell me if there is a "version" tab? |
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03-12-2004, 11:46 PM
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#8 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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Yes for whatever reason the hardrive is "I" and the version Tab does exist and in it the Company=install shield corp, file version=5.10.146.0, Language=english, product name=installshield, product version=5.10.146.0.
Thanks for your help so far Fareed |
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03-13-2004, 12:03 AM
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#9 |
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Member
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
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Well it is a 32-bit program, do you have McAfee installed? If you do, try turning it off while you run the setup program. Make sure your Java is up to date... and try this website.
Last edited by DragonNOA1; 03-13-2004 at 12:08 AM. |
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03-13-2004, 12:10 AM
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#10 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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no I do not have Mcafee but I do have AVG I will turn that off and try, would Zone alarm Pro make a difference??
Fareed |
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03-13-2004, 12:11 AM
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#11 |
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Member
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
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No ZoneAlarm shouldn't be a problem, but make sure you check out the website I posted after I edited my post.
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03-13-2004, 12:35 AM
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#12 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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ok correct me if I am wrong but what I understood from that site was, I should set the value to "1" rather than the "0" that was on my machine. which I did and rebooted and tried again after unzipping the file that was sent to me, but the same error message???I just double checked the change I made is still on "1"
Fareed |
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03-13-2004, 11:05 AM
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#13 |
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Member
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
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"This problem may be solved by moving the setup file to a location which does not use long names in its path components (e.g. the root of drive C) and running it from there."
Have you tried just simply moving the file to the root (I: in your case)? Have you fully updated from Windows Update? Are you running SP1? |
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03-13-2004, 12:43 PM
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#14 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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Yes windows is fully updated, and yes I do have SP1 installed
Fareed |
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03-13-2004, 01:19 PM
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#15 |
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Member (4 bit)
Join Date: Mar 2004
Posts: 11
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IT worked and I was able to save her tel numbers , Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you very much, if I could be of any help in regards to airconditioning or refregiration, do not hesitate,
Fareed |
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