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Old 03-29-2004, 12:59 PM   #1
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Question XP freezing on start up

Hi,
For the longest time I have had XP freezing on me at startup about every other time I booted up due to conflicts with ATI's buggy TVWonder Card I installed. I would go into event viewer and there would be the errors with this card. After many months of uninstalling and reinstalling drivers and trying different software I gave up. I uninstalled the software for it and the drivers for the card and removed the card from my PC. Much to surprise I'm stalling about once in every three boot ups. I go into event viewer and it still says it is getting errors on starting up this card. I removed the card uninstalled the drivers and software, where else might XP be keeping track of this? It is not in Add and Remove programs or device manager. I have run on line virus scanners in case my virus sftwr missed a virus, I have run Ad-Aware and Spybot, but I still get these freeze ups at startup. I have nothing in my startup menu but ZoneAlarm and my Anti-virus. Any help on this would be appreciated, is there any utility program that cleans your system up? I ran RegCleaner, that did not help.
TIA
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Old 03-29-2004, 01:10 PM   #2
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Try booting into Safe Mode and check Device Manager to see if the ATi card shows up there. If it does, remove it.

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Old 03-29-2004, 01:43 PM   #3
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Thanks Cricket, but it's not there. It froze on me doing that. It runs fine after it boots up, but that freezing on boot up is really annoying. I usually just have to hit reset once and it's fine, but it's still aggrivating.
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Old 03-29-2004, 04:21 PM   #4
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Have you ran Scandisk or memtest86 lately? Try those two just to eliminate the possibility of any hardware failure.
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Old 03-29-2004, 08:20 PM   #5
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Thanks DragonNOA1, just did all that, no luck, I even ran the Western Digital diagnostic disk, everything is fine. In Event Viewer I'm still getting 7 errors: 1. ATI crossbar service failed to start. 2. ATI video capture failed to start. 3. ATI audeo crossbar failed to start. 4. ATI TV Tuner failed to start. A couple of these are in there twice. Where could XP be keeping track of these? I have a ATI video card I even uninstalled that and reinstalled it, still no luck. Could a utility program correct this?
TIA
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Old 03-29-2004, 08:29 PM   #6
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You are sure those are new errors that are appearing? You have already used msconfig to check startup, services, system.ini, and win.ini for ati startup files? You've checked the "startup" folder in the start menu programs section? You still have the ATI TV card installed correct, as it is part of your video card, or is it a seperate card that you have removed now?
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Old 03-29-2004, 08:47 PM   #7
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Hi DragonNOA1, no these are the same errors I have been getting all along. With and without the card. Yes the TVTuner was a separate card from my video card. No I uninstalled the TV Card. I uninstalled the software in add and remove programs, then I uninstalled the drivers in device manager, then I shut down the PC and before I restarted it I removed the TV Tuner Card and XP still thinks it is in there! I checked MSConfig in all the places you mention, it is not in there. This really has me baffled!
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Old 03-29-2004, 09:13 PM   #8
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I found this online:
"You probably have used WMA drivers, which basically means the manufacturer lets Microsoft develop a driver base that they plug into instead of creating a complete driver. WMA drivers can be annoyingly hard to get rid of. If you look through your registry, I'm sure you'll find all kinds of "hooks" into the old drivers (or parts of them)."

Another question, you installed and uninstalled under the same username correct?

From what I saw at M$ it says to uninstall and reinstall and uninstall again (the TV card). Looks like you tried that. It also said to try and find the entries in the registry.

I don't know what else to do except to search the registry, so Good Luck!
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Old 03-29-2004, 10:50 PM   #9
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Thanks for your help DragonNOA1. I've been searching the registry since you posted, I did find a lot of ATI entries referring to the tuner card and deleted them, but much to my dismay I'm getting the same error messages and freeze ups. I'm really frustrated.
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