Go Back   PCMech Forums > Windows Support > Windows Legacy Support (XP and earlier)

Need Some Help? Type Your Keywords Here:

Reply
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
Old 04-03-2004, 07:59 AM   #1
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
Disk Cleanup problem

Since yesterday, when I try to initiate Disk Cleanup, it never finish its job. It continues to run forever and I have to shut it down manually. And when I do that, everything slows down considerably. Checking with win task manager, its CPU usage is 100%. I never had this problem before and am wondering if it's virus-related issue. I have EZ armour and regularly update anti-virus program. Thanks for any info.
yak is offline   Reply With Quote
Old 04-03-2004, 08:01 AM   #2
Member (12 bit)
 
not important's Avatar
 
Join Date: Jul 2002
Location: Illinois
Posts: 3,557
Do you have Spybot S&D and AdAware?
not important is offline   Reply With Quote
Old 04-03-2004, 09:32 AM   #3
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
Agree with ni. Run Spybot and Adaware first. Or you may want to try running Disk Cleanup in Safe mode.
__________________
Computers have enabled people to make more mistakes faster than almost any invention in history,
with the possible exception of tequila and hand guns.
Panama Red is online now   Reply With Quote
Old 04-03-2004, 10:32 AM   #4
Member
 
DragonNOA1's Avatar
 
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
If it still doesn't work, Disk CleanUp just deletes temp files and internet files/programs. Since you can start Disk CleanUp, start it up to where you can view what you want to delete, but don't run the program. Instead goto "view files" at the bottom and delete all the files manually w/o letting windows do it for you. Easy enough.
__________________
*The command line, an elegant weapon for a more civilized age*
DragonNOA1 is offline   Reply With Quote
Old 04-03-2004, 01:46 PM   #5
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
I do have AdAware and checked a few days ago and did not detect any. However, I just d/led AVG6.0 free version and it detected 1 virus (EZ anti-virus didn't find it though). I could only read 'downloader swizze..' part since AVG cleaned the bug withoug letting me know what or where it was. I'm still having disk cleanup problem.
yak is offline   Reply With Quote
Old 04-03-2004, 01:50 PM   #6
Member
 
DragonNOA1's Avatar
 
Join Date: Apr 2001
Location: Na Pali Haven
Posts: 2,812
Are Adaware, Spybot, and AVG fully updated? Run AVG again to make sure the virus is gone for good and/or try Housecall also for a second opinion.

Like I said earlier, for the time being just delete the files manually since Disk CleanUp doesn't work.
DragonNOA1 is offline   Reply With Quote
Old 04-03-2004, 03:58 PM   #7
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
AVG's latest update was 3/24/04 but I wasn't able to update somehow. Ez anitvirus and Adaware are fully updated.
Just ran AdAware and I got this;

Ad-aware 6: Ad-aware.exe No disk
There is no disk in the drive. Please insert a disk into drive\Device\Harddisk1\DR3.

and I had to click continue to finish the scan. Found 5 autoquaranteed files. Should I delet them?

Xoftpy found 3 objects.
alexa data miner registry key minor anoyance
MSconnect malware registry key high threat
Mainpean dialer malware registry key high threat

MS connect is imbeded in netscape user trusted exteral applications adn Mainpean dialer is located as software/freeware. I have seen Ms connect and ignored this but I 've seen MainPean dialer for the first time with spybot.
I guess I should get rid of those three?

Anyway, how can I get Disk Cleanup to work again?
Also, I read that EZ antivirus inteferes with other antivirus programs. Would this cause any problem with AVG?

Thanks for reading my problem and answering.
yak is offline   Reply With Quote
Old 04-03-2004, 04:54 PM   #8
glc
Forum Administrator
Staff
Premium Member
 
glc's Avatar
 
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
Disk Cleanup compresses files that it thinks you seldom use by default. Turn this option off.

Let any malware scanners that you use clean what it finds.
glc is offline   Reply With Quote
Old 04-03-2004, 09:18 PM   #9
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
How can I turn the option off? It doesn't go anywhere once it says 'it's scanning for old files. Only way I can completely stop is open up win task manager and end process CLEANMGR.EXE.

I guess my question is, is there anyway I can go back to way it used to work?
yak is offline   Reply With Quote
Old 04-03-2004, 09:40 PM   #10
Member (9 bit)
 
eldon's Avatar
 
Join Date: Jul 2002
Location: Kentucky
Posts: 288
There used to be and maybe still is a program called cm diskcleaner that will clean up alot of needless stuff from your disk and when I used it I noticed that when I ran the disk cleanup option that it cleaned up pretty quickly after using the cm diskcleaner first.The other poster is correct that compressed files is whats slowing down your cleanup.If you want to try cm diskcleaner I forgot where its link was but am sure google or someone else here has a link to it.
__________________
Win XP Home,Pent.4 (1.5 GHZ)40Gig WD Hardrive,512meg DDR ,Nvidia Geforce2 mx/mx400,SoundBlaster Live 5.1,Asus P4B266mobo.Memorex 12x 24x 52x cdrw.
eldon is offline   Reply With Quote
Old 04-03-2004, 11:20 PM   #11
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
Funny thing is XoftSpy (I thought it was spybot s&d and d/led first) found 2 malwares. To get rid of them, I have to pay $49.95. Adware6 and Spybot S&D didn't find anything.

I have a nagging suspicion that my pc is infected with some kiind of virus but full scan of AVG6 and EZ armor (upto date)did not detect anything. So how can I verify whether I have a virus or not?
yak is offline   Reply With Quote
Old 04-03-2004, 11:52 PM   #12
Served with Pride
Staff
Premium Member
 
Panama Red's Avatar
 
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,536
Send a message via AIM to Panama Red
Go here and run a scan.

http://housecall.trendmicro.com/hous...start_corp.asp
Panama Red is online now   Reply With Quote
Old 04-04-2004, 01:52 AM   #13
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
Thanks, I'm gonna try it.
yak is offline   Reply With Quote
Old 04-04-2004, 05:38 PM   #14
glc
Forum Administrator
Staff
Premium Member
 
glc's Avatar
 
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
http://support.microsoft.com/default...b;en-us;812248
glc is offline   Reply With Quote
Old 04-06-2004, 12:19 AM   #15
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
Thank you for all you guys' help, especially glc.
After ridding old compressed file registry key, Disk Cleanup started to work again.

One more question though, will this deletion cause any significant change? I didn't notice anything other than seeing no old compressed file during Disk Cleanup.
yak is offline   Reply With Quote
Old 04-06-2004, 12:27 AM   #16
glc
Forum Administrator
Staff
Premium Member
 
glc's Avatar
 
Join Date: May 2000
Location: Joplin MO
Posts: 36,460
That's all it does - no longer compresses old files. I don't think this feature is useful anyway unless you have too small a hard drive.
glc is offline   Reply With Quote
Old 04-06-2004, 03:03 AM   #17
yak
Member (7 bit)
 
Join Date: Sep 2003
Posts: 93
Mine's big enough for me, 40 gb. I clean my pc regularly and this was the first time I was infected with a virus (trojan, downloader.swizzor.G). Don't know how I got it though.
yak is offline   Reply With Quote
Reply

Bookmarks

Still Need Help? Type Your Keywords Here:


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 07:43 PM.
Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.0