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Old 04-09-2004, 04:32 PM   #1
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No msconfig

I'm working on my friend's laptop.
It runs very slow and the mouse stalls out from time to time. I suspect something wrong in a startup file.
however, when i try to pull up msconfig, it will pop up for a second and disappear.
he's running winMe...
anyone seen this before?

I also can't get norton to run, or get online.
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Old 04-09-2004, 05:08 PM   #2
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I had that a while back on an ME machine. I don't know if what I did will work for you or not but here's what I did. Used Ctrl Alt Del to see what was running and shut down all the unnecessary/unwanted stuff. Then I tried msconfig. Worked then. One other time I had to run it in Safe Mode to access the start programs. BTW, here's a good site to ID the stuff that's running and help you decide whether to let it run or not let it start up.

http://www.sysinfo.org/startupinfo.php
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Old 04-09-2004, 05:21 PM   #3
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or try:
http://www.answersthatwork.com/Taskl...s/tasklist.htm
to look at the running tasks. I find it easier to use than PR's suggestion. Good Luck.
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Old 04-09-2004, 06:10 PM   #4
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I had a similar problem on a pc i was working on about a month ago, had to open msconfig in safe mode. Turns out it was a virus (it was in msconfig as "ccApp32.exe") Not to be confused with Norton which is only ccApp.exe. Trend Micro identifies it as AGOBOT.UZ

Hope this helps
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Old 04-09-2004, 07:16 PM   #5
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i wound up doing a system restore to early march.. seems to work ok now, but i'm going to goto trendmicro and get an online scan.

thanks guys
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Old 04-09-2004, 10:29 PM   #6
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After all this activity........would it be a good idea to defrag?
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Old 04-11-2004, 09:53 AM   #7
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yeah, after I get it updated and going, I'm gonna defrag scandisk and whatnot.
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