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Old 05-01-2004, 08:20 AM   #1
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access the net

Hi,
I think this should belong here.

My relative is using WinXP Pro on AMD Athlon XP2000 with 256MB RAM. ADSL USB modem for net

There was no problem with connecting to the net till recently. Firstly after connecting the webpage or any page cannot be loaded. Secondly any software or programs load slowly.

I did a ctrl + Alt + Del, to take look at performance and the CPU usage was always between 90 to 100%. Thats the reason for the lag I know. Next I took a look at the processes and this process "avserve.exe" was the one taking most of the CPU time.

I ended the process (crossing my finger that windoze wld not crash) and all worked fine. Sytem did go smoother and could access the web pages without problem.

Now, how do i know if it is needed for windows and if its not how am i to make sure it doesnt load again?

Just for info, the last programme my relatve installed was msn messenger 6.2

thx for helping
bye
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Old 05-01-2004, 04:43 PM   #2
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*nods* I think this is the problem I have aswell.
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Old 05-01-2004, 04:50 PM   #3
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well, i googled avserve.exe, and there were no entries, however, there were a couple for avserv.exe. this was an IBM token ring network driver. i would say that if everything is running fine, than you are safe to disable it. to stop it from starting up do the following:

start -> run -> type msconfig -> find avserv.exe and disable it. restart your computer and you should be golden.

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Old 05-01-2004, 09:45 PM   #4
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craig but there is no msconfig in XP.
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Old 05-01-2004, 09:49 PM   #5
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but i will try diabling the avserve and see how it goes by trying one of the msconfig like utility available.

See how it goes........

VJ
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Old 05-01-2004, 09:58 PM   #6
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Quote:
Originally posted by aceMan
craig but there is no msconfig in XP.
Yes there is. I use it all the time.
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Old 05-01-2004, 11:04 PM   #7
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thx guys,
fixed it. the avserve.exe seems to be unneccessary. And more over found about 20 viruses when I scanned the comp.

all seems well now. thx
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Old 05-01-2004, 11:11 PM   #8
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Quote:
Originally posted by aceMan
craig but there is no msconfig in XP.
Yes there is in XP, not in 2000 tho

Think you need to install and run Adware and Spybot, too.
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Old 05-01-2004, 11:13 PM   #9
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If you had that many viruses, definitely run Spybot and Ad-Aware also.
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Old 05-02-2004, 08:29 AM   #10
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http://msn.mcafee.com/virusInfo/defa...virus_k=125007
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Old 05-03-2004, 03:33 PM   #11
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Sasser worm.
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Old 05-04-2004, 07:01 AM   #12
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yes its the bloody sasser worm glc. I got it cleaned immediately and updated my antivirus and windows.

thx for the help guys
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