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05-10-2004, 05:34 AM
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#1 |
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Member (11 bit)
Join Date: Jul 1999
Location: Louisville,Ky
Posts: 1,167
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fatal (ughhhh) error
Im working on a 2.4 gig dell that starts to boot >goes splash screen>then blue screen:
STOP: c000021a (fatal system error) The windows log on process system terminated unexpectly with a status of 0x0000005 ( 0x00000000 0x00000000 The system has been shut down. According to Microsoft/Dell http://support.microsoft.com/default...330303&sd=dell it is a problem with a hotfix and a patch. Im not to sure if this is the fix,or how to accomplish it..this thing wont boot at all... I tried the repair function ... no help. Any ideas? Last edited by RobH; 05-10-2004 at 05:43 AM. |
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05-10-2004, 05:46 AM
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#2 |
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usual suspect
Join Date: Jun 2002
Location: not here
Posts: 2,051
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http://support.microsoft.com/default.aspx?kbid=330303
error message is the same, but i don't know if those are your symptoms. might be worth looking at, though. craig
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the universe is against this current wave of success i'm having. -johnny drama, entourage |
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05-10-2004, 05:04 PM
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#3 |
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Member (11 bit)
Join Date: Jul 1999
Location: Louisville,Ky
Posts: 1,167
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Thats the same link I think-Im pretty lost as what to do now,I reaally dont want to wipe the drive and start over..But will have to do something
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05-10-2004, 06:03 PM
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#4 |
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usual suspect
Join Date: Jun 2002
Location: not here
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sorry, didn't realize they were the same. guess i should have looked more closely. are you trying to connect to a domain (do the symptoms seem consistent with the problem you are having)
have you tried contacting microsoft for the fix. never tried that myself, but it might be worth a shot in this case craig |
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05-11-2004, 05:09 AM
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#5 |
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Member (11 bit)
Join Date: Jul 1999
Location: Louisville,Ky
Posts: 1,167
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After looking at that page it is for 2000 only,as much as I hate to I can get the info off the disk and reload...I will work with it some more later today...
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05-12-2004, 05:26 AM
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#6 |
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Member (11 bit)
Join Date: Jul 1999
Location: Louisville,Ky
Posts: 1,167
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any ideas?
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05-12-2004, 05:53 AM
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#7 |
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usual suspect
Join Date: Jun 2002
Location: not here
Posts: 2,051
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nope none. i kept looking around, but i couldn't find any for xp. you might just have to format. if the stuff is valuable enuf to keep, you could try taking it to a local shop (?). just a suggestion. i don't have anything other than that, sorry
craig |
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05-12-2004, 04:51 PM
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#8 |
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Member (11 bit)
Join Date: Jul 1999
Location: Louisville,Ky
Posts: 1,167
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Last night I slaved the drive to another and was able to boot to the new master and retrieve all the info I needed.I was just hoping that there was someother way,but I did save the docs on the drive...thanks for your help...rob
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05-12-2004, 04:56 PM
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#9 |
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usual suspect
Join Date: Jun 2002
Location: not here
Posts: 2,051
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hey no prob, at least you were able to get the data you needed. sorry there wasn;t a better way.
craig |
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