HELP! pc won't shut down

[kuby123]

I just built a great new p4 3.0 with all the goodies running xp home. My problem is when I try to shut down pc. I click bottom left start, then click shutdown. Everything looks fine. message says pc is shutting down, I get xp shutdown sound, screen goes black, then 3 seconds (about) later the intro starts that says nvidia geforce 128.0 ram, then Intel logo, then reboots into xp. How do I fix this so that when I go away for long periods , I can shut down pc? everything else works perfect. thankyou

[andyms18a]

try control panel .system. advanced. startup and recovery and remove the tick from auto restart

[kuby123]

andyms: removed check from restart but no shutdown. anything else to try?

[andyms18a]

try this link http://support.microsoft.com/default.aspx?kbid=311806 all so have you instaled all the windows updates and the latest drivers

[kuby123]

all 17 critical updates and most of the others installed

[pam123]

Try this : http://support.microsoft.com/default...b;EN-US;313290

[kuby123]

andyms: you were close! the site you gave says can be problem with roxio cd creator 5. I have roxio cd creator 6. I went and downloaded updated drivers and still the same problem. so, I uninstalled all roxio software but still no change. Now your site says to edit the registry but I'm VERY UNCOMFORATABLE doing that. I have to wait for microsoft to open on monday and correspond with them ..thanks...bty, if you think of anything else please let me know

[andyms18a]

ok lets try a little experement click start shut down then select restart as the computer reboots keep taping the f8 key
till you get the windows boot menue and select safe moad when safe moad loads it will ask you if you want to use system restore chose not to use system restor and let it boot to safe moad when its finished click start shutdown and select shut down dose it turn off or reboot

[Hi Ho]

Do you happen to have a Logitech mouse? I had the same problem when I built my PC and it turned out to be the Logitech mouse driver. I updated it and it has worked fine ever since.

[kuby123]

here's what I did! uninstalled Restore It program from Intel, uninstalled "window blinds", uninstalled logitech mouse. And surprise, surprise! PC now shuts down and acts normal. I don't know which program it was but I don't need any of them anyway. Thanks for all the help guys,,,,,

[Hi Ho]

I'll bet it was the Logitech Mouseware. If you want it, an updated version would cause no problems.

[pam123]

Nice job kuby,
With a little more practice you should be a guru here, you think the right way.