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#1 |
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Member (9 bit)
Join Date: Oct 2001
Posts: 481
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Requesting Help With Vista Ultimate 32-bit
I downloaded a file and opened it up and it tried to install winantivurus 2009 on vista, windows defender caught it and then the system crashed.
I used my xp partition to remove the virus with AVG Free, Windows defender etc. It says its clean but when I boot into vista in a few minutes the system BSOD and then it says a critical service was terminated and windows needs to shut down to prevent any damage. I have the .dmp file but I have to idea how to resolve the prob. any help is greatly appreciated it Thanks!
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#2 |
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Member (14 bit)
Join Date: Mar 1999
Location: Christmas, Florida
Posts: 10,661
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it might not be the generally recommended method to use, but I would do a reinstall repair, only due to the fact that you cannot boot into windows to do a restore point.
you could try to boot in safe mode and if that works, then do a restore point to where it was before you installed the problem program |
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#3 | |
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Member (9 bit)
Join Date: Oct 2001
Posts: 481
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Quote:
I can boot in to the system but it blue screens after a while.. I can get into safemode with no probs but im still stuck with the same prob when I boot into the system normally. Ill give it a shot. thanks for the response/ |
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#4 |
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Member (14 bit)
Join Date: Mar 1999
Location: Christmas, Florida
Posts: 10,661
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if you turned off the system restore, then your up the creek without a paddel, restore was your paddel.
so now the best thing you can do is a system install repair, unless somebody has a better idea. |
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#5 |
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Tanker Yanker
Premium Member
Join Date: Nov 2001
Location: Lewisville TX
Posts: 2,920
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If it got into your vista partition, then try running a virus scan in safe mode...
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