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05-14-2009, 07:54 AM
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#1 |
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Member (8 bit)
Join Date: Aug 2001
Location: Orange County, California
Posts: 135
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PC Running Vista Won't Shut Down
I recently bought a new Gateway laptop that runs Vista. I downloaded the automatic software updates from Microsoft today and suddenly the computer WILL NOT SHUT DOWN. When I go to Start -> Shutdown, the computer Restarts instead of shutting down. The only way to get the computer to shut down is to pull the power supply out and then remove the battery.
How can this be fixed?
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You take a little out, you gotta put a little back in! Tom My system: Intel Core 2 Duo, 2.2GHz 4G RAM Windows Vista Home IE 8 |
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05-14-2009, 10:49 AM
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#2 |
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I like me
Join Date: May 2007
Location: Tejas
Posts: 7,332
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Could try a system restore to before the updates.
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It's coming....just you wait. |
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05-18-2009, 03:04 PM
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#3 |
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Power in the Box-P4 XEON!
Join Date: May 2001
Location: Europe >Swiss
Posts: 3,014
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Hello
first comes first. 1. Start > Shutdown isn't SHUTDOWN on VISTA. Start > Shutdown is just STAND BY .!!! To Shutdown you will need to go one Step or click more.. Like Start > Shutdown > klick the small Arrow and there Select SHUTDOWN. Have you done it that way? Have you tried the other Options in the Shutdown Menu? Hpro
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05-23-2009, 05:30 AM
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#4 |
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Member (8 bit)
Join Date: Aug 2001
Location: Orange County, California
Posts: 135
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I've done system restore and yes, I know which buttons to push to instruct it to shutdown. Sometimes it works, more often it doesn't.
This is truly the biggest piece of junk I have ever used. Don't but a Gateway! Any ideas on how to get a computer to actually turn off? |
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05-23-2009, 07:23 AM
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#5 |
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I like me
Join Date: May 2007
Location: Tejas
Posts: 7,332
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What if you log in to safe mode, and then try to shut down? Will that work?
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05-23-2009, 09:53 PM
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#6 |
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Member (8 bit)
Join Date: Aug 2001
Location: Orange County, California
Posts: 135
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Yes, then it shuts down correctly.
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05-23-2009, 10:02 PM
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#7 |
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I like me
Join Date: May 2007
Location: Tejas
Posts: 7,332
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Try reinstalling the system drivers. See if that makes a difference.
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05-26-2009, 03:23 PM
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#8 |
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Member (8 bit)
Join Date: Mar 2006
Posts: 241
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Do you have Restart on Error enabled? If so, an error when shutting down will cause it to restart. In XP, System Properties->Advanced->Startup and Recovery, uncheck Automatically Restart (I don't remember if the path is different in Vista). This will give you a blue screen and you can use the error code to debug.
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