Accounts not showing up

[mknabster]

I wanted to get your opinion on this guys, i'm starting a new side business for myself while i'm in school doing tech work on computers, and i have a hopeful client that ahs a peculiar problem. I haven't seen it before when i used to work on computers. She bought her computer a few months ago with Vista installed and she had the tech guys at the store set it up for her. She had them put 2 password protected accounts on there. She said that recently, when she turns on the computer, only her husband's account shows up, not hers. Now i haven't seen the computer yet, but from what she has told me thus far, which is what i have written, what do you think it could be, and how can i fix it?

[Force Flow]

Is the welcome screen enabled or disabled? If it's disabled, users would have to type in their username (but the last username that was logged in will appear in the textbox)

[mknabster]

Originally Posted by Force Flow Is the welcome screen enabled or disabled? If it's disabled, users would have to type in their username (but the last username that was logged in will appear in the textbox)

She said that welcome screen used to come up with 2 icons, one for her and her husband. Now lately, it's only showing her husband's icon.

[EzyStvy]

Control Panel->User accounts-> what shows up there?

[mknabster]

Originally Posted by EzyStvy Control Panel->User accounts-> what shows up there?

I actually don't have the computer yet, she said she wanted to try it out herself, then come back. I just wanted to do some research on it if i did get it. I might not even have her call me back.