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10-20-2009, 09:03 PM
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#1 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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OS Mismatch?
Hello,
It has been awhile but a relative asked me to look into their computer problem so here I am. The system is a dell 530S (Pent(R) 2.5ghz, 4G ram, 500gig hd) running Vista When it boots it gets to a system repair screen and tries to do an automatic repair which fails. The details show: Problem sig 01: Autofailover Problem sig 02: 6.0.6001.18000.0.0.0.0 Problem sig 06 OsVersionmismatch OS version 6.0.6001.2.1.0.256.1 I am not sure what this means but it is stuck in this loop. They do not want to have to do the reinstall if they do not have to and they did not do a backup or make a restore point. Any advice appreciated as this is the first Vista machine I have worked on (hey...my XP works just fine!)
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If you really want to understand - try changing it. Sys specs: NZXT Lexa_Asus P5E_E6750 2.66Ghz_GSkill 2GB PC6400_Mushkin 2GB PC6400_WD SE16 250GB_Pioneer 16x slot dvd_Pioneer 16x dvdrw Mitsumi 1.44_ATI x1600pro 512mb_Linksys WRT54GS_Samsung R237W LCD_Altec Lansing 641_WinXP PRO SP2 |
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10-20-2009, 09:07 PM
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#2 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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First step for me in that situation is press F12 on boot up and select the Diagnostics area. Run the full system diagnostics to see if it's hardware related.
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10-22-2009, 11:14 PM
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#3 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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Thanks for the reply Panama
The flash screen gives me 2 options, F2 and F12. One is for Cmos and the other is a boot option. Neither gives me an option to run diag. The system is automatically running Start-up repair during bootup but is unable to fix anything. |
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10-26-2009, 05:41 PM
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#4 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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^bump^ ....hoping for someone to reply, thanks.
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10-26-2009, 07:36 PM
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#5 |
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Served with Pride
Staff
Premium Member
Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,565
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Wish I had another idea, PGT. Odd that the Diagnostics aren't there. When you press F12 you should see the Boot Selection; hard drive, cd-rom, network and Diagnostics. Every Dell I've ever worked on has the built in diagnostics unless someone has loaded their own OS and wiped the hdd/deleted partitions during the install.
Give this a read and see if it helps ya. http://www.vistax64.com/tutorials/88...all-vista.html |
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11-01-2009, 04:28 PM
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#6 |
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Mechanical Guru
Join Date: Jul 2000
Location: Husker Country
Posts: 1,472
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Thanks for the link.
I spoke with an IT guy at work that does personal repair work on the side and he said Vista sucks as he has had to do numerous reinstalls due to this. The OS gets corrupted so he usually ends up doing a reinstall. But he also said getting the user files copied off before reloading the OS is quite problematic as well. So, I pull the drive and slave it to an XP machine and sure enough the user folders are present but the files do not show up. Is there a trick to getting them to show so I can copy them? I checked the account settings and they are set to admin with full access. Thanks again for any help...much appreciated. |
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