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#1 |
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Member (4 bit)
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Problems installing Win 7
I am trying to install windows 7 on my computer which has Win Vista on it. In running the compatability section of the installation, it tells me i must remove Trend Micro Internet Security 2009. This program has been uninstalled, as i now use Norton 360. It also tells me to uninstall Google Toolbar, which i did. It stops the installation every time telling me to uninstall Trend. What do i do now?
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#2 |
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Served with Pride
Staff
Premium Member
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Your computer probably still has some registry entries and/or folders relating to Trend left over from the removal. See if Trend has a removal tool on their site to clean up the entries.
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#3 |
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Member (9 bit)
Join Date: Dec 2007
Location: Ada, Michigan USA
Posts: 270
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Hi
You could try downloading CCleaner and run it's registry cleaner. I usually find a few left over registry entries after uninstalling something. It will also get rid of a lot of crap if you run the clean function. I've used it for years and it has never caused any problems. There are registry cleaners that have a fee attached that may do a more through job but CCleaner is free. Mike |
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#4 |
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Member (4 bit)
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Win7 installation problems
Thank all of you for your help. Trend does have a diagnostic tool you can download & use to uninstall Trend programs. Evidently the uninstall from the control panel didn't remove everything, but their tool did. Win7 now is installed, I just have to get used to it. Thanks again.
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#5 |
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Member (11 bit)
Join Date: May 2000
Location: PA USA
Posts: 1,040
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I use Reco Uninstaller (free). It will uninstall the program and all the things it leaves in the registry. /it works great.
trulad
__________________
#1 HP 5310 500Hard Drive 350gb.Toshiba external back-up 4gb. Ram Win.7 Professional 64bit. #2 Sony Lap Top 500 gb. hard drive 3.0ghz AMD Athlon 4gb Ram Win.7 Home Premium 64 bit |
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#6 |
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Member (1 bit)
Join Date: Nov 2009
Posts: 1
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I'm having the same problem with a different program. Thanks guys for all your help.
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