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04-06-2010, 02:08 PM
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#1 |
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Member (3 bit)
Join Date: Apr 2010
Posts: 4
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Problem with Windows 7 "Pictures"
In mid Dec. 09, we built a new computer with Windows 7 Ult. Everything was working fine until Mid March '10 when I noticed while downloading pictures from my camera and the internet, I am getting a blue rectangle with two right facing chevrons covering almost a third of the area on the thumbnail pictures. This blue area is on a great number of thumbnails, but not all of them. I have tried scanning for virus' and malware, but both come up clean. If anyone knows how to get rid of this problem, I would greatly appreciate it, as it is quite annoying. Thanks
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04-07-2010, 03:44 PM
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#2 |
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Computer Geek
Join Date: Jul 2002
Location: West Lothian, SCOTLAND, United Kingdom
Posts: 1,223
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Any chance of doing a screen capture and picture upload and letting us see what the problem is?
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04-08-2010, 03:48 PM
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#3 |
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Member (3 bit)
Join Date: Apr 2010
Posts: 4
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This is the screenshot that I am getting. It is the blue portion that I want to get rid of. Thanks
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04-08-2010, 05:16 PM
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#4 |
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I like me
Join Date: May 2007
Location: Tejas
Posts: 7,332
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Did you install any new software that defaulted as the picture viewer?
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It's coming....just you wait. |
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04-08-2010, 08:24 PM
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#5 |
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Member (3 bit)
Join Date: Apr 2010
Posts: 4
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No new software has been installed for quite a while. This problem started several weeks ago, and I am at a loss as to finding out what caused it. In some albums, the blue is only on a few thumbnails, while other albums are clear, and the rest are covered completely. If I click on a picture in a clear album, the blue seems to spread to others.
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04-09-2010, 01:35 PM
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#6 |
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Member (9 bit)
Join Date: Dec 2007
Location: Ada, Michigan USA
Posts: 270
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Hi
I saw some one else with a similar problem. They described the same Icon that you are. They said that this was the solution for them! Could be corrupted ShellIconCache http://smallvoid.com/article/windows-icon-cache.html Hope this helps. Mike |
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04-10-2010, 08:21 AM
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#7 |
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Member (9 bit)
Join Date: Dec 2007
Location: Ada, Michigan USA
Posts: 270
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04-14-2010, 11:47 PM
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#8 |
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Member (3 bit)
Join Date: Apr 2010
Posts: 4
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Thanks to you, Mike Moss, because of your help, my problem has been corrected. I can't understand why it would appear three months after installing Norton. Possibly auto updates? Thanks again guys for your suggestions. Mike K.
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