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04-16-2010, 06:05 AM
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#1 |
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Member (8 bit)
Join Date: Nov 2004
Posts: 174
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saving a file takes several minutes
Hi,
I just bought 2 new PCs for our optical designers in our company. They are identical based on G41 Intel motherboard and 1 320G HD partitioned to 2. They are both running Windows 7 PRO. I mapped 2 local network drives. I installed the optics software (Zemax) which requires installing a USB sentinal key. The problem is that while running the program in about 50% of the times saving a file takes several minutes. I can click the save button but nothing happens. the PC is still responsive( I can cancel the save or click save again) but nothing is saved for 30sec to 3 min. If this happens once it will occur every time I save. The support of Zemax could not help me and they suspect it has something to do with the OS. It seems to me as if there is a drive that is not found and this delays saving the file but any suggestion for a fix will be more than welcomed (try working while it takes you 3 minutes to save  )thank amose |
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04-16-2010, 07:52 PM
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#2 |
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Member (2 bit)
Join Date: Apr 2010
Posts: 2
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Try running the program with elevated privileges. Right click the program and choose run as administrator.
____________________________________________________ Last edited by glc; 08-12-2010 at 12:58 PM. Reason: Removed ad link |
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04-19-2010, 03:44 AM
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#3 |
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Member (8 bit)
Join Date: Nov 2004
Posts: 174
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i tried this and setting it to run in compatibility mode to XP but no luck yet.
can someone point me to the registry key that determines what drives are available for saving? thanks amose |
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08-12-2010, 11:02 AM
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#4 |
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Member (1 bit)
Join Date: Aug 2010
Posts: 1
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Which version of ZEMAX you are using
Jabil |
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