Can't change product key

[rclaxx14]

Hey everyone,


Just having some minor difficulties here... So lately windows has been telling me that my copy of windows is not genuine -.- even though it is, I bought it last fall. Anyways so I called Microsoft support... got me nowhere except on hold for about 20 minutes and with no answers. Anyways I wanted to try something that I thought my fix the problem. I figure if I change the product key (just reenter my existing product key) the stupid WGA thing will go away. However, here's my problem... I go to Computer > Properties, this is where your product ID is and there's a small text link at the bottom that says "Change Product Key" but every time I click it, nothing happens, nothing loads.

Is there any way to get around this or am I screwed and have to call MS again.... lol thanks in advance.

P.S. I'm running Windows 7 Home Premium (probably should have mentioned that earlier).

Thanks!

[glc]

Click on the Start Button and type: CMD (into the 'Search programs and files' field in the Start Menu)
The Start Menu will show 'CMD.exe',
Right-click the CMD.exe file and select Run As Administrator.
In the CMD window, type: slmgr.vbs -ipk (followed by the product key)
To activate windows after changing the key, type: slmgr.vbs -ato

[rclaxx14]

I tried that and.... upon entering the first command I got "Windows something Service found the key to be invalid" -.- and then when I entered the second command to activate the key it said my product was activated successfully... I'm officially confused haha.

[glc]

You sure you are reading the code correctly?

Where did you buy your copy of Windows?

[EzyStvy]

Odds are that re-entering the same key isn't going to help you. The key you originally entered was apparently valid - it just wasn't legit.

[Iamjosh]

+1

[David M]

Get back on the phone to Microsoft and wait a lengthy period of time to speak to a nice guy named "Bob" who works at 10 cents per call who reads from a script off his monitor in a far away third world country.

"Bob" will have you read off a bunch of numbers and then he will give you a bunch of numbers to enter. Then it will be validated provided it was legitimate to begin with.

[jonro]

I would try a full virus, malware, spyware scan and cleaning out all your temp files. Basically a full clean up and check over of your pc.

And you could also try wiping your(using killdisc ect.) HD and doing a completely fresh install of windows, but make sure to backup anything you need to keep if you are willing to go that far.

[ChoboSeki]

I love my genuine version

[MaxRat]

there is an issue that some patches are black listing valid keys....

I got a friend that had 2 retail copies of pro black listed....it took 2 hours for them to fix it...

I have even heard it has happened to a few MSDN and Technet subscribers

when ever I call MS I do NOT use the outsourced 1-800 number....I use the toll number...