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Old 09-15-2010, 08:43 AM   #1
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having trouble with a fresh windows 7 64 bit install

just built my computer (see sig) and have been trying to install drivers and windows 7 64 bit... at first it seemed ok

now i keep getting errors trying to update windows and its causing blue screens and other errors.

it all started when i first tried to install the video drivers for my Radeon HD 5850, it tried to install the ati CCC and it failed, kept failing to open upon restart.. so I uninstalled it (and the video drivers in safe mode)

after that I installed only the video driver, not the ATI CCC and it seemed to be ok, so i began updating windows (after installing usb, lan, audio, etc.. drivers)

this is where the real problems seemed to begin. some of the updates would not install.. then i got a couple errors

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80048DDF70
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091510-17908-01.dmp
C:\Users\Bryan\AppData\Local\Temp\WER-25162-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
that was the first one, while trying to update windows, and after trying to continue to install the updates i read on microsoft.com about the "System Update Readiness Tool" because I was getting these error codes on the updates and it appeared that windows was not installed correctly

Code:
Microsoft .NET Framework 3.5 SP1 Security Update for Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB979916)

Installation date: ‎9/‎15/‎2010 10:54 PM

Installation status: Failed

Error details: Code 80073712

Update type: Important

A security issue has been identified that could allow an attacker to tamper with digitally signed content without being detected, when this content is being consumed by an application that makes use of the Microsoft .NET Framework on a Windows-based system. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information: 
MS10-041: Description of the security update for the .NET Framework 3.5 Service Pack 1 for Windows 7 and for Windows Server 2008 R2: June 8, 2010

Help and Support: 
Microsoft Support
Code:
Security Update for Windows 7 for x64-based Systems (KB981852)

Installation date: ‎9/‎15/‎2010 10:53 PM

Installation status: Failed

Error details: Code 800B0100

Update type: Important

A security issue has been identified that could allow an authenticated local attacker to cause the affected system to stop responding. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

More information: 
Microsoft Security Bulletin MS10-047 - Important: Vulnerabilities in Windows Kernel Could Allow Elevation of Privilege (981852)

Help and Support: 
MS10-047: Vulnerabilities in Windows Kernel could allow elevation of privilege
so i went and downloaded the readiness tool per the microsoft.com instructions

Quote:
Originally Posted by microsoft.com
If you receive the Windows Update error 800b0100, it means that a file needed by Windows Update is not registered with Windows correctly. The System Update Readiness Tool can correct some conditions that cause this error.
then got this error when trying to run it...

Code:
Windows Update Standalone Installer
Installer encountered an error: 0x8007000d
The data is invalid.
only help I could find for that error said to download the same readiness tool

so then I thought I would just reinstall the OS from the disc, to fix whatever files it was missing... which also FAILED

Then i did a system restore to right after installing the chipset drivers and reinstalled the video driver and began updating windows again, hoping that it was all something i screwed up... well i dont doubt it was something that I fudged up, but that didnt fix it.. clicked on windows update and got this

Code:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA8004969A70
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\091610-30232-01.dmp
C:\Users\Bryan\AppData\Local\Temp\WER-39593-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
restarted and tried to update again and it got hung up installing some of the updates... just sat at "installing 12 out of 12" so i turned it off and it seemed to install some updates.. then i had to go to work so thats where it sits now, off and half updated, probably in need of some help...

im sorry for the wall of text and the life story, but if anyone is willing and able to help i assume the more information the better

should i format C: from the command prompt and start over?
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Old 09-15-2010, 09:08 AM   #2
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I would just start over or do a repair install.
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Old 09-15-2010, 09:32 AM   #3
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start over? format c and try again?

how do i do a repair install? when i put the windows disc in the drive and try to reinstall it gives me an error (forget exactly what error, something like 0xC000001) and cancels the installation
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Old 09-15-2010, 09:44 AM   #4
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Quote:
Originally Posted by dirty elf View Post
start over? format c and try again?

how do i do a repair install? when i put the windows disc in the drive and try to reinstall it gives me an error (forget exactly what error, something like 0xC000001) and cancels the installation
put the disc, start the pc from a cold boot, and tap f8. It will bring you to a boot menu to do repair. After you install windows, do your updates, then install applications (ati catalyst is an application), run update again. When all is good, download and install ccleaner and run cleaner and registry cleaner (do registry 4 or 5 times until no errors). After that, if you want to save a little time you can make a boot disk and recovery cd's in the event disaster strikes again

Windows 7 Recovery Disk/Boot Disk
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Old 09-15-2010, 10:18 AM   #5
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ok im going to try to do the fresh install, will my wireless usb keyboard/mouse work for this or should i unplug everything usb and use my old ps2 keyboard? (i dont have a ps2 mouse laying around...)
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Old 09-15-2010, 10:52 AM   #6
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Quote:
Originally Posted by dirty elf View Post
ok im going to try to do the fresh install, will my wireless usb keyboard/mouse work for this or should i unplug everything usb and use my old ps2 keyboard? (i dont have a ps2 mouse laying around...)
Did you initially install with a wired keyboard and mouse? You should be good, I Just do all your updates before installing the catalyst. When all is good create a restore point and name it so you can identify it. Then use the cd that came with your card to install catalyst. If all is good, then create a restore point and name it ati cd catalyst or something before you try an update the ati catalyst in the event you run into a problem.
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Old 09-15-2010, 10:58 AM   #7
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i did the initial install with a wired ps2 keyboard, then plugged in the wireless one.

when it reinstalls windows, it will format the drive and start over completely right? Ill have to install the chipset drivers and lan drivers before updating windows? only install those two? then let it update completely? then start with the rest of the drivers?


thanks for the advice, im sorry for so many questions.. i just want to get this right (plus im at work and cant do any of this till i get home tonight)
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Old 09-15-2010, 11:26 AM   #8
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Quote:
Originally Posted by dirty elf View Post
i did the initial install with a wired ps2 keyboard, then plugged in the wireless one.

when it reinstalls windows, it will format the drive and start over completely right? Ill have to install the chipset drivers and lan drivers before updating windows? only install those two? then let it update completely? then start with the rest of the drivers?


thanks for the advice, im sorry for so many questions.. i just want to get this right (plus im at work and cant do any of this till i get home tonight)
No need to be sorry, your cool. Do the wired keyboard/mouse then (borrow one or buy one), I have never tried an initial install with a wireless don't know if win 7 will find it (probably won't). Yes it will start just like it did the first time. You shouldn't need to load any drivers at all or at least minimal. That's the beauty of Windows 7. It should detect all your stuff. You can double check in device manager after the initial install, you will see question marks next to the device that requires a driver. It will not hurt anything to install the drivers from the motherboard cd but probably not necessary. The key thing is you follow the .... the previous post...

Just do all your updates before installing the catalyst. When all is good create a restore point and name it so you can identify it. Then use the cd that came with your card to install catalyst. If all is good, then create a restore point and name it ati cd catalyst or something before you try an update the ati catalyst in the event you run into a problem.

make sure you download run ccleaner in the end, run cleaner and then registry a few times and you should be good. Then create your recovery disk (1 dvd) and recovery image dvd's (3 to 4 - 4.7 gb dvd's). You can also backup your system image with software on an external drive as well but that can be addressed later.

Last edited by jdeb; 09-15-2010 at 11:29 AM.
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Old 09-15-2010, 11:30 AM   #9
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do you have a link to ccleaner?

Last edited by dirty elf; 09-15-2010 at 11:30 AM. Reason: spelling...
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Old 09-15-2010, 11:31 AM   #10
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You have no sig.
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Old 09-15-2010, 11:47 AM   #11
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Quote:
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do you have a link to ccleaner?
CCleaner - Download
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Old 09-15-2010, 11:48 AM   #12
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You have no sig.
right, I forgot to post that too.
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Old 09-15-2010, 11:50 AM   #13
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i do too... but it only shows once and then goes away for some reason....

edit: odd, its set in the user CP, and i clicked show signature checkbox on all my posts... anyways, see below


ASUS P7P55D-E PRO || Intel i7 870 Lynnfield 2.93 Ghz || A-DATA 8GB (4x2GB) DDR3 1333 || Corsair 650TX 650W || HIS Radeon HD 5850 || WD Caviar Black 1TB || LG Blu-Ray Optical || Antec 300

Last edited by dirty elf; 09-15-2010 at 11:53 AM. Reason: added sig
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Old 09-15-2010, 11:55 AM   #14
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i do too... but it only shows once and then goes away for some reason....

edit: odd, its set in the user CP, and i clicked show signature checkbox on all my posts... anyways, see below


ASUS P7P55D-E PRO || Intel i7 870 Lynnfield 2.93 Ghz || A-DATA 8GB (4x2GB) DDR3 1333 || Corsair 650TX 650W || HIS Radeon HD 5850 || WD Caviar Black 1TB || LG Blu-Ray Optical || Antec 300
nice rig
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Old 09-15-2010, 12:41 PM   #15
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it will be once i get windows running properly

thanks
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Old 09-16-2010, 07:29 PM   #16
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When I press f8 to get to the boot menu and hit repair, it brings me to a menu which has startup repair, system restore, system image recovery, windows memory diagnostic, command prompt.

When I use the startup repair it says no problems detected.

How do I just do a full wipe and fresh install?
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Old 09-16-2010, 08:56 PM   #17
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Quote:
Originally Posted by dirty elf View Post
When I press f8 to get to the boot menu and hit repair, it brings me to a menu which has startup repair, system restore, system image recovery, windows memory diagnostic, command prompt.

When I use the startup repair it says no problems detected.

How do I just do a full wipe and fresh install?
Ok. Just start over by booting from your Windows 7 cd then install. Like you originally did.
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Old 09-16-2010, 09:33 PM   #18
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How do I go about booting from the disc? I presume I need to select the boot drive in the bios to have it boot from the disc drive instead of the hard drive?
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Old 09-16-2010, 10:52 PM   #19
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Yes.
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Darum still, füg' ich mich, wie Gott es will. Nun, so will ich wacker streiten, und sollt' ich den Tod erleiden, stirbt ein braver Reitersmann.
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Old 09-17-2010, 12:17 PM   #20
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ok cool, ill try that later tonite after work. been busy, havent had much time to sit down and fiddle with it.

thanks for all the help guys, i appreciate it


------------
edit: also, when i post.. my sig shows up when i first post, then when i refresh it goes away... why is that?

Last edited by dirty elf; 09-17-2010 at 12:18 PM. Reason: question
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Old 09-17-2010, 01:29 PM   #21
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Sigs are set up to appear only once per thread, in order to keep the board clean. Some people's sigs are longer than their posts.
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Old 09-17-2010, 01:45 PM   #22
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but it should remain in my last post of that thread?

or only appear once and then dissappear, forever?
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Old 09-17-2010, 01:51 PM   #23
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Don't worry too much about it. If you're using Quick Reply, just make sure that the box "Show your signature" is checked.
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Old 09-17-2010, 03:44 PM   #24
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Quote:
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Sigs are set up to appear only once per thread, in order to keep the board clean. Some people's sigs are longer than their posts.
It will be in your first post that you enable it in and that can't be changed.

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Old 09-17-2010, 03:46 PM   #25
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It will be in your first post that you enable it in and that can't be changed.

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Welcome back George
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Old 09-17-2010, 03:56 PM   #26
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thanks,

im really not that worried about it, was just wondering
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Old 09-17-2010, 04:46 PM   #27
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Welcome back George
G's back to hijack all threads.

Just noticed that I've gotten over 20 E-mail notifications within the hour. All of them "Glc has just replied..."
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Old 09-18-2010, 12:45 PM   #28
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Ok I set the boot device to the DVD drive, booted from the win7 disc and when trying to reinstall it gave me error 80070570 and said a file was missing. Now when windows boots, nothing opens (update, iexplorer, etc...) it's says entry point not found "the procedure entry point _vsNwprintf could not be located in the dynamic library ntdll.dll."

I'm lost.

http://img203.imageshack.us/img203/5793/photorle.jpg

Last edited by glc; 09-19-2010 at 05:09 PM. Reason: convert inline image to link
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Old 09-20-2010, 12:19 PM   #29
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what else can i try? aside from just reinstalling windows again? ive tried that a couple times... something else is wrong i think
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Old 09-21-2010, 06:13 PM   #30
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ok now ive done it... "bootmgr is missing - press ctrl+alt+del to restart" when trying to boot from the hard drive, it will boot from the DVD but it wont install.. constantly get 0x80070570 error, file is corrupt or missing

i would really appreciate some help
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