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Old 10-04-2010, 08:06 PM   #1
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acer aspire

My daughter has an acer aspire one series ZG5.It runs windows vista, she was complaining of it running sluggish so told her I would do recovery to factory condition.There is no cd with the netbook, but has the recovery on a program called Erecovery , well now it stalls at 43 %.The warranty period has run out so just wondering if the only solution is to phone and pay for the recovery cd? this also comes with no optical drive, so i assume you have to transfer to usb drive? Any ideas apreciated

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Old 10-04-2010, 09:08 PM   #2
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You'll need an external CD drive. And yes, if the recovery program stalls, it's possible that its files andor the hidden partition in which they're ensconced are corrupt; thus you'll need to purchase the factory recovery CD if you didn't create one when you bought it.
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Old 10-04-2010, 09:36 PM   #3
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Ok thank you i call acer support tommorrow
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Old 10-05-2010, 09:26 PM   #4
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Not sure how much they will charge you for the recovery CD but another option might be to pickup Windows 7 OEM and do a fresh install. You won't have to worry about all the bloatware that will most likely come with the recovery option which would result in a smoother and faster running system.

Just a thought.
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Old 10-05-2010, 10:03 PM   #5
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The recovery CD, at about 30 dollars, is cheaper. You can always decrappify later.
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Old 10-09-2010, 11:41 AM   #6
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You will still need an external CD drive as mentioned above. I recommend checking Newegg or Craigslist. Here is a link to some externals on Newegg: Newegg.com - External DVD Drive, External DVD Burner, External DVD-R, External CD Burner, External DVD+R, External CD Drive . It is a great investment for a Netbook, especially if you are making backups of your software.
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Old 12-27-2010, 02:41 PM   #7
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Well finally got around to starting this recovery.Ive got the recovery cd and bought an lg external drive and I have changed the boot order to external usb cd rom. it now says ntldr is missing.I can still get to erecovery by pressing F10 but still stalls at 43%. any ideas what i can do about ntldr missing? Thank you
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Old 12-27-2010, 04:52 PM   #8
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issue resoved , there was two discs had to insert the other disc first before recovery cd
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