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12-04-2010, 02:20 PM
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#1 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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Scanning Issue with Win 7
Recently upgraded my computer to an HP laptop (DV6T-1300) running Win 7 Home Premium. My old computer was running XP. I have a printer (HP 7720) and all in one printer / scanner (HP 5500) that worked fine under XP. Now with Win 7 I am having a real strange scanning issue. With my new laptop when I scan a document in it turns each page into an individual jpeg. There are no options that I have been able to find that would allow my to make one single PDF file like I used to be able to do.
Has anyone seen this before? Thank you. |
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12-04-2010, 03:19 PM
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#2 |
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Mondsreitersmann
Join Date: Jul 1999
Location: Skingrad
Posts: 8,781
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Stupid question, but has to be asked: Did you install the proper drivers?
__________________
Darum still, füg' ich mich, wie Gott es will. Nun, so will ich wacker streiten, und sollt' ich den Tod erleiden, stirbt ein braver Reitersmann. |
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12-04-2010, 04:12 PM
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#3 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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You have to install the Windows 7 software suite for the device to get that functionality - if one exists. You may be out of luck. You may have to buy some 3rd party software.
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12-04-2010, 04:14 PM
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#4 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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Yes, I have the Win 7 specific drivers installed.
GLC - what third party software are you speaking of? Thank you. |
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12-04-2010, 04:37 PM
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#5 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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What exact model is this thing? Just "5500" doesn't tell me what I need to know.
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