Blue Screen

[CaZeek]

Hello,

I started getting this blue screen crashing my computer a couple weeks ago. There is nothing new (hardware, software) or anything that should be causing it. I ran memory and hard drive diagnostics which came up clean. I ran malware, spyware, antivirus, registry cleaner, defragmenter, and updated every driver. This is the error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF88001A7B3BA
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Can anyone help? Thanks a lot

[glc]

Control panel, system. Advanced, startup and recovery. Uncheck restart on error. Next time it happens, the bluescreen will stay up, read that for clues. The stop error code is what you are looking for.

[CaZeek]

Great- thanks.. have that setup. In the mean time- I did note that the error was something like DRIVER IRQL LESS THAN OR NOT EQUAL. I tried looking at the "dump" file, but it was a bunch of characters that were beyond human comprehension (as far as I know). Please let me know if that dmp file can be interpreted by you guys, and I'll post it up.

Thanks again!

[Nuclear Krusader]

IRQ_LESS_THAN_EQUAL is almost related to a hardware problem.

Have you made any hardware changes to your PC lately? What are your system specs?

Are you following Microsoft's instructions on how to read the dmp files?

[glc]

System specs, please.

[CaZeek]

Ok, just got the screen again. Specs are:

Windows 7 64-Bit
MOBO: ASUS Rampage III Formula LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard
Video Card: SAPPHIRE Vapor-X 100283VX-2L Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5
PSU: Antec CP-850 850W
CPU: Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor BX80601950
OS HD: SAMSUNG Spinpoint F3 HD103SJ 1TB 7200 RPM SATA 3.0Gb/s
RAM: G.SKILL PIS Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 2200 (PC3 17600)

Other than the Driver IRQL part, the error msg had:

Stop: 0x000000D1 (0x0...01c, 0x0...02, 0x0...01, 0xFFFFF88001A793BA)
tcip.sys - Address FFFFF88001A793BA base at FFFFF80001A00000

Date Stamp 4C15a458


Hope this helps..

[Nuclear Krusader]

How does the BSOD happen? Randomly? At boot?

[CaZeek]

Completely randomly- as far as I can tell, it has no correlation with a program I'm using or anything like that.

[Nuclear Krusader]

Does this help?

Methinks it's either a corrupt driver or a bad NIC.

[glc]

I think it's the G.skill memory. Are you overclocking? Why did you buy memory that is capable of speeds that it will never see, then only a dual channel pair when the board supports triple channel?

[CaZeek]

Don't know with absolute certainly, as the error occurs randomly (but had been doing it a few times daily), but I think it was tied to PCTools Spyware Doctor. I used third party software to remove it, as it wasn't even uninstalling from the windows uninstaller, and I have not received an error in the past two days. I will come back if this did not solve it.

Thanks so much for the help so far