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#1 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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Windows 7 Home Premium BSOD
I'm at a loss for what is going on in my computer. I have recently built my own computer, which ran fine for the first month or so. However, since the beginning of February, I have noticed that my computer has been getting a blue screen every few days. Sometimes it won't get a blue screen for a week, but that has only happened once. With Windows XP, I could easily search on google for what the BSOD means, but I seem to be having trouble trying to pinpoint exactly what is going on with my Windows 7 HP 64-bit OS. I've tried searching what the problem details give me, but I haven't come up with a solid conclusion. Here's what the details say:
BCCode: 3b BCP1: 00000000C0000005 BCP2: FFFFF88005F00817 BCP3: FFFFF880044EC900 BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 The details of my computer are in my signature. If you want specifics as to model numbers, etc, links to each component can be found in my BYOPC thread here. The links are all scattered, but most of the parts I chose are still at the top of the list. If there is anyone who can help me narrow down what exactly is causing this problem, I appreciate your help.
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ASUS P7P55D-E | Intel I5-760 @ 2.8GHz | Corsair XMS3 8Gb @ 1333MHz | WD Caviar Black 1TB | HIS Radeon 6850 | Corsair 750TX 750W | ASUS 24x DVD Burner | Antec Nine Hundred | ASUS VW246H 24" | Windows 7 Home Premium 64-bit |
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#2 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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Last night while I was laying down after posting this, I had a thought. I had to do a clean install of Windows 7 after one of my brothers decided that they were going to be a "computer genius" and delete some registry files that were critical for my computer.
After formatting the hard drive and changing my SATA mode from IDE to AHCI, I reinstalled windows. This is when my blue screens started appearing. For the first month when I got no blue screens, my SATA mode was in IDE. Is there any difference and could switching to AHCI mode really cause a blue screen? |
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#3 |
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Member (1 bit)
Join Date: Nov 2009
Posts: 1
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Did you set the storage configuration in bios to ahci?
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#4 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Is the hard drive on a SATA 3.0 or 6.0 port? Have you downloaded and installed all the SATA controller drivers from Asus? There are 3 controllers - Intel, JMicron, and Marvell. There is also a chipset driver that should be installed.
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#5 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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It's on the SATA 6.0 port. Yes, I've installed all the drivers that came with the motherboard. Marvell, JMicron, as well as Intel. I have also installed the chipset driver. It's sort of a head scratcher for me.
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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In order to use the SATA 6.0 ports, you have to turn off USB 3.0. If the hard drive is not SATA 6.0, put it on an Intel SATA 3.0 port.
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#7 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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USB 3.0 is turned off. On the P7P55D-E, you can only have either SATA 6.0 or USB 3.0 via I/O Level-Up. I cannot have both.
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#8 |
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Forum Administrator
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Premium Member
Join Date: May 2000
Location: Joplin MO
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Correct.
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#9 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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Which brings me to my question, why am I getting the BSOD, and what does it mean? I'm going to try and change it back from AHCI to IDE to see if that makes a difference.
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#10 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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It usually means a bad driver.
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#11 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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So, how do I figure out which driver is bad? Uninstall them and see how it goes for awhile?
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#12 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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I would say it's the driver for the controller you have the hard drive on.
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#13 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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Thanks glc, I'll look further into it.
![]() I contacted Asus support as well, and they said that many of the Windows 7 stability problems were resolved through their new bios update which was released in december. My bios was version 1304 dated from I think April or May of 2010. I went ahead and updated my bios using the Asus EZ Flash Utility, and so far I have not had any Blue Screens (of course, this is only day one). I'm going to wait off on updating my Marvell driver until I can 100% rule out the bios. If I get another blue screen, I'll look into the Marvell Controller a little bit more. |
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#14 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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So far so good. I changed my sata mode to IDE and after updating bios I haven't had a blue screen in four days... This is looking promising.
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#15 |
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Member (1 bit)
Join Date: Feb 2011
Posts: 1
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Random BSOD
Hi there.I have the same motherboard and a SATA 6Gb WD 1Tb HDD.I get random BSODs even though I've tried almost everything.Disable this disable that in bios. Now I've connected the 6Gb drive to a SATA 3Gb/s port and it seems to be very stable.I don't see any errors in EventViewer.The reason I got BSODs was a bugcheck and lately some NTFS system file corrupted.However it must be one of three things that cause this:1)SATA 6G cable; 2) SATA 6G ports; 3)Marvell SATA 6Gb controller and/or rom which is not updated in BIOS.I have all the new updates.If anybody have a solution to this please reply.Don't know what to do to have a stable system with SATA 6Gb/s connected and no BSODs.
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#16 |
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Member (7 bit)
Join Date: Oct 2008
Posts: 103
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Sorry, finals etc got in the way of me replying. I have found my system to be stable ever since I did this, and my WD Black is hooked up to the 6Gb/s port. After countless tries to get everything to work, I decided to do a clean install, then update my BIOS and the JMicron and Marvell drivers from their respective websites.
Can say I'm very pleased with how everything turned out. After updating BIOS and drivers, along with all the Windows 7 updates, my problem was solved completely. |
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