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#1 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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Troubleshooting BSOD Loop
For the past couple of days I have been dealing with a BSOD stop issue, Currently I am unable stop the system from restarting on an error so the system is caught in a loop. The loop occurs in Safe Mode as well as Normal Mode. I am only able to get pieces of error information. The one test I was able to run once was a memory error scan which came back with zero errors.
Error: IRQL_NOT_Less_Than_Equal Stop Error: 0x00000001e OS Version: 6.1.7600.2.0.256.1 BCCode: 1e BC1: 0000000000 BC2: 0000000000 BC3: 0000000000 BC4: 0000000000 I have not made any hardware changes however, here are the two software changes. In my research it appears that these software changes may be a source of my problem. 1) I uninstalled ISObuster 2) Added a significant number of MP3 to my iTunes I am not sure what my next step would be. I am unable to boot the system in any mode. I am not sure if any of the tools on UBCD would help me in my current situation so I could continue to gather data. Is there a tools boot CD & boot USB image that could be used in this situation. Thank you. |
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#2 | |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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Give this a try:
Quote:
__________________
Stand Up 2 Cancer - SU2C |
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#3 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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EzyStvy, thanks.
Will I be able to run this software if I am unable to reliably boot into normal or safe mode?
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#4 |
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Ride 'em Cowboy
Join Date: Dec 1999
Location: Dallas, Tx
Posts: 9,109
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I've never used it...But getting into Windows would be important.
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#5 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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Yes, not being able to get into windows has become quite the challenge.
I have exploring trying to use UBCD or Hiren's CD in order to do additional troubleshooting. If any errors are located maybe being able to repair them while in that environment. Also, how can the software inform me that it cannot find a windows installed on the hard drive while I am in the Windows repair menu? I am confused about this. Thank you. |
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#6 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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System specs, please - and is this Vista or 7?
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#7 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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This is a Windows 7 OS system
OS: Windows 7 Ultimate 64 BIT Audio / Video: On-board Processor: AMD 2.3 GHz Athlon 64 X2 4400+ Ram: 2 GB Additionally, have downloaded the Win 7 repair disc and run it without success. It stops during the process of restoring files. It halts when dealing with Evernote 3.5. I have tries multiple restore points with the same result. Thank you. |
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#8 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Name brand machine or custom? Brand and model of system or motherboard? Brand and type of hard drive?
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#9 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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Mobo: MSI K9N6P6M2 – V2
Processor: AMD 2.3 Ghz Athon 64 x2 4400+ HDD: WD WD250AAJS RAM: Rendition 2 Gb DDR2 PC2-6400 (400 Mhz) Onboard Sound Onboard Video OS: Windows 7 Ultimate 64-bit Also, just a quick update. I ran Memtest v 3.8 and came up with 8000+ errors. I am leaning towards that this is my failure. Thoughts? Thank you to the forum. |
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#10 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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I changed the RAM and was still experiencing the same problems.
So, I dug out my power supply tester and it appears that my PSU may have been the cause the whole time. I do not getting any -5 v to the MoBo. Thankfully, I do believe that I have a spar PSU to put in. I will continue to troubleshoot and report my findings. Thanks to the forum for the help. |
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#11 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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The system doesn't use -5 volts. That's left over from the old days of AT systems. If you got ram errors and still get them with different known good ram, you have a motherboard issue.
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#12 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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glc, I put in the new Ram and now with the new PSU and it is booting up. I decided that since I was unable to restore Win 7 on the original HDD that I would load Win 7 on a new one.
Is there an easy way to move my programs over to the new HDD? Something like a migration assistant? |
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#13 |
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Forum Administrator
Staff
Premium Member
Join Date: May 2000
Location: Joplin MO
Posts: 37,791
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Unfortunately, programs all have to be reinstalled. You can easily copy your data files over.
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#14 |
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Member (9 bit)
Join Date: May 2001
Location: Dallas, TX
Posts: 467
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A quick update to close out this thread.
I replaced both the RAM and PSU. I put a spare HDD into the system and I am back up and running with a fresh Win 7 install. I will be starting another thread in another sub-forum to help with moving program files off the old drive to the new drive. Thank you again to everyone for your help. |
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