Task manager running slow

[beryozinka]

Hello there.
This is my first post here so first I'd like to say hi to all.
I have problem with task manager running quite slow, to the point it disturbs my work there... It takes few minutes only to list all the processes and afterwards when I click on some process, it takes a while for that process to get "clicked" (marked). It is really annoying.
My laptop is Lenovo y560 i3-330m model. 3gb of RAM, Windows 7 32-bit... cpu usage is only up to 5% and RAM usage is about 40-50% usually. Number of processes registered in my task manager is 70. I know that is a lot so I tried several things to get my task manager running faster: I tried disabling all startup processes in msconfig. I also tried BitDefender 2011 Internet securty scan, Malwarebytes scan, Sophos Anti-Rootkit scan. I defragment and clean up junk files regularly with TuneUp Utilities. I had TuneUp uninstalled though because I thought maybe it is the one that makes problems. Anyway, nothing helped.
Besides task manager, my Internet is also running slower than usual, although not much so it's difficult to say whether it is due to bad wifi connection. However, my Firefox takes about a minute perhaps to load, and it regularly gets blocked (not responding). I do not have any mozilla skins/themes installed and only about 2 add-ons, so nothing special really that could prevent its loading.
This problem is really annoying because I have no idea what is causing it. Can you help me? Or is my only option to format C and install Windows all over again?

P.S. Sorry for bad English, I'm writing this in a hurry

P.S.S. I also tried running Task Manager from safe mode where it appears to be working smoothly.. so it makes problems in "normal" version only

[jdeb]

Why are you gauging the performance of task manager?

Your laptop has been probably hijacked.

Sorry to say this but you have to be very careful when disabling things. When you disable things, make sure you have good understanding of what the process does.

For the sake of time and to undo what you may have or have not done. I would suggest a fresh install at this point.

Keep it simple. Microsoft Security Essentials, Malewarebytes, and CCleaner is all you really need.

[beryozinka]

Hi there,
I didn't disable Windows system processes, only software that came with drivers and computer.. I was recommended that on some other forum. But later I enabled it again so everything is like before now.

How can I determine for sure if my laptop has been hijacked?

[jdeb]

Trend Micro HijackThis - Free software downloads and software reviews - CNET Downloads

Set windows to Show hidden files and folders

You can then post the results (cut and paste) in this thread and we will see what we can find.

[beryozinka]

Here it is:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:43:40, on 27.6.2011.
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe
C:\Windows\Explorer.EXE
C:\Program Files\BitDefender\BitDefender 2011\pchooklaunch32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynBtnAsst.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVBg.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Lenovo\Onekey Theater\OnekeyStudio.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Lenovo\Energy Management\utility.exe
C:\Program Files\Lenovo\Energy Management\Energy Management.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Rainmeter\Rainmeter.exe
C:\Program Files\Intel\WiMAX\bin\wimaxcu.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL
O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4F90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2011\IEToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SynBtnAsst] %ProgramFiles%\Synaptics\SynTP\SynBtnAsst.exe Utility_Window
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2011\ieshow.exe"
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\BitDefender\BitDefender 2011\bdagent.exe"
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s
O4 - HKLM\..\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RtHDVBg.exe /FORPCEE3
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [OnekeyStudio] C:\Program Files\Lenovo\Onekey Theater\OnekeyStudio.exe
O4 - HKLM\..\Run: [IntelWirelessWiMAX] "C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe" /tasktray /nosplash
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [EnergyUtility] C:\Program Files\Lenovo\Energy Management\utility.exe
O4 - HKLM\..\Run: [Energy Management] C:\Program Files\Lenovo\Energy Management\Energy Management.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Rainmeter.lnk = C:\Program Files\Rainmeter\Rainmeter.exe
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: @C:\Program Files\Lenovo\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @C:\Program Files\Lenovo\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\Lenovo\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\Lenovo\Bluetooth Software\btwdins.exe
O23 - Service: Intel® PROSet/Wireless WiMAX Red Bend Device Management Service (DMAgent) - Red Bend Ltd. - C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Slidebar Notifier Service - Lenovo - C:\Program Files\Lenovo\Lenovo SlideNav\SlidebarNavigator\SlidebarNotifier.exe
O23 - Service: Sony Ericsson PCCompanion - Avanquest Software - C:\Program Files\Sony Ericsson\Sony Ericsson PC Companion\PCCService.exe
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TurboBoost - Intel(R) Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: BitDefender Update Server v2 (Update Server) - BitDefender - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe
O23 - Service: BitDefender Desktop Update Service (Updatesrv) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2011\updatesrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2011\vsserv.exe
O23 - Service: Intel® PROSet/Wireless WiMAX Service (WiMAXAppSrv) - Intel(R) Corporation - C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe

--
End of file - 8798 bytes

[jdeb]

download microsoft system sweeper (known clean PC), burn to a disc and start the suspect laptop with it and scan. See what it finds. I will check back later or someone else may add to this thread.