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Old 03-26-2012, 06:58 PM   #1
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need help with 3 things...ready to smash this laptop

ok running Vista on my laptop..

1) everytime I log on to the new with Explorer my home page is Google, a box comes up and says " windows explorer stopped working" but it didnt really stop, if I X out the window im still online ??? how can I stop getting this message


2) when i try downloading windows updates it says I have 11 updates but it just stays at zero downloaded ??

3) i went to my netgear router and password protected my wireless signal, then I could not get my Brother laser wireless printer to work so I had to go back to unprotected signal, is there a way to be able to use my printer wireless with a password on my system ??

thanks guys
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Old 03-26-2012, 09:17 PM   #2
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You have malware, time to clean it. Have you checked for Malware? What Anti Virus are you running?

Not sure I understand #3.
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Old 03-26-2012, 09:38 PM   #3
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ok i reset ie and its ok now, also was able to download updates...now #3 is the only problem

I have always used my printer wireless but since adding a password to my wireless signal it wont connect..i assume it cannot pick up the signal because its wep secure so how do i let the printer know the password so it can connect ?
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Old 03-26-2012, 10:08 PM   #4
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What printer is it?
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Old 03-26-2012, 10:34 PM   #5
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If the printer has a wireless print server, you have to dig out the manual and follow the procedure for connecting it to your secured network.
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Old 03-27-2012, 06:28 AM   #6
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Brother hl-2170w
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Old 03-27-2012, 06:56 AM   #7
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Quote:
Originally Posted by cvcman View Post
ok i reset ie and its ok now, also was able to download updates...now #3 is the only problem

I have always used my printer wireless but since adding a password to my wireless signal it wont connect..i assume it cannot pick up the signal because its wep secure so how do i let the printer know the password so it can connect ?
You sure you have no malware?

http://www.brother-usa.com/manuals/d...1#.T3GrYjdiZ8E

Last edited by jdeb; 03-27-2012 at 06:58 AM.
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Old 03-27-2012, 08:48 AM   #8
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You need the Network Users Manual. You have to connect the printer to your router with an Ethernet cable to do the configuration. If your printer is near the router, I'd just use a cable instead of wireless anyway.
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Old 03-27-2012, 12:34 PM   #9
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WOW !!! I called Brother, " yes sir we have FREE lifetime support on ALL our printers " 10 minutes later, no cables, no cd, just connected the printer to the laptop, ented some numbers she walked me thru....perfect !!! Both laptops print and my signal is password protected...

If i buy another printer i will be a Brother ! Never heard of anyone having lifetime support for FREE
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Old 03-27-2012, 12:43 PM   #10
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You are going to need that lifetime support - Brother printers are not noted for their long-term reliability.
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Old 03-27-2012, 01:02 PM   #11
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humm well i must be lucky because this one has worked flawless since 2007
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