Google Fiber Goes Down in KC During World Series, Gives Customers 2 Days Credit






It was widely reported yesterday that Google Fiber had a service outage in its Kansas City market at a particularly bad time. It just so happened that Game 1 of the World Series was being played between the New York Mets and the Kansas City Royals in Kansas City when the outage occurred. The downtime […]






Google Fiber Review: A Customer Service Love Story






It was one of those moments we all dread. On Monday, I was in the middle of an intense game of Madden 2016 on Xbox Live when the game froze, followed by an ominous message: “The connection to your peer has been lost.” Usually, this means my opponent quit the game early, but this time […]






Review: Is Google Fiber Worth the Hype?






Last week, Google announced that they will be bringing Google Fiber to four additional communities in the United States. Residents in Atlanta, Nashville, Charlotte, and Raleigh-Durham are next on Google’s list of expansion cities, and as a result, these residents might be curious just what Google Fiber is, how it works, and whether they should […]